Leilani Cobb
Avondale,AZ
Summary
Detail-oriented food service professional with experience in Customer Service roles. Accustomed to interacting with guests to determine specific needs and executing food preparation tasks to meet demand. Offers top-notch customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Trainer/Group Fitness Instructor
Olympic Athletic Club
11.2023 - 08.2024
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
Front Desk Receptionist
Denali Fitness
06.2023 - 11.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Customer Service Associate
Walgreens
09.2022 - 06.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Answered customer telephone calls promptly to avoid on-hold wait times. Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Managed inventory to keep shelves well-stocked and organized, contributing to seamless shopping experience.
Food Service Worker
ATL Wings
09.2021 - 09.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Education
Associate of Arts - Psychology
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ05.2026
Skills
Verbal and written communication
Problem-Solving
Time Management
Teamwork and Collaboration
Customer Service
Computer Skills
Professionalism
Money handling abilities
Certification
- Certified Personal Trainer, National Academy of Sports Medicine 2023
Timeline
Personal Trainer/Group Fitness Instructor
Olympic Athletic Club
11.2023 - 08.2024
Front Desk Receptionist
Denali Fitness
06.2023 - 11.2023
Customer Service Associate
Walgreens
09.2022 - 06.2023
Food Service Worker
ATL Wings
09.2021 - 09.2022
Associate of Arts - Psychology
Maricopa Community Colleges - Estrella Mountain Community College
- Certified Personal Trainer, National Academy of Sports Medicine 2023
Similar Profiles
Makayla BogleMakayla Bogle
Membership Sales Representative at Olympic Athletic ClubMembership Sales Representative at Olympic Athletic Club
Drew SzydloDrew Szydlo
Strength and Conditioning Intern at Iowa State University Olympic Sports Athletic Dep.Strength and Conditioning Intern at Iowa State University Olympic Sports Athletic Dep.
Denis SehovicDenis Sehovic
Causal Venue Attendant at Athletic Centre Sydney Olympic ParkCausal Venue Attendant at Athletic Centre Sydney Olympic Park