Sofia Cortez
El Paso
Summary
Energetic and people-focused professional with experience in sales as a personal trainer, customer service, and marketing and promotion. Known for building great relationships and helping clients reach their goals. I’m excited to bring my communication skills and enthusiasm to this position.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Trainer/Group Fitness Instructor
Kinective Fitness Club
10.2023 - Current
- Client assessment, and program design. Conduct initial fitness assessments and consultations to understand client goals, fitness levels, and medical history. Develop personalized fitness plans and nutrition advice based on individual client needs and goals. Plan, organize, and lead various group fitness classes. Create a motivating and energetic environment to enhance group participation and enjoyment.
Waitress
Cafe Italia
09.2024 - 01.2025
- Experienced in providing friendly and attentive service to ensure customer satisfaction.
- Skilled in handling customer inquiries and resolving complaints promptly and professionally.
- Proficient in managing multiple tables and prioritizing tasks during busy shifts.
- Knowledge of operating POS systems for processing orders and handling transactions.
Cafe Attendant
Kinective Fitness Club
02.2023 - 01.2025
- Accurately processed transactions using the POS system and handled various payment methods. Prepared and served a variety of beverages, including specialty coffees, teas, and smoothies, adhering to standard recipes and customer preferences. Ensured a clean and inviting environment by maintaining cleanliness and hygiene standards in all areas of the café.
Server/ Food Preparation Worker
Picate Mucho
06.2022 - 01.2025
- Established personal connections with customers, exceeding customer service expectations Maintained a clean and safe work environment. Served and prepared food on a fast-paced environment
Server/ Food Preparation Worker
Elotitos
10.2021 - 01.2025
- Established personal connections with customers, exceeding customer service expectations Maintained a clean and safe work environment. Served and prepared food on a fast-paced environment
Education
Public Health
UTEP
El Paso, TX12-2026
Skills
- Adaptability, Leadership, Problem Solving, Customer service, Communication skills, Time management, Bilingual, Sales
Certification
AED Certification, Certified Personal Trainer, Food Handler Certification, CPR Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Waitress
Cafe Italia
09.2024 - 01.2025
Personal Trainer/Group Fitness Instructor
Kinective Fitness Club
10.2023 - Current
Cafe Attendant
Kinective Fitness Club
02.2023 - 01.2025
Server/ Food Preparation Worker
Picate Mucho
06.2022 - 01.2025
Server/ Food Preparation Worker
Elotitos
10.2021 - 01.2025
Public Health
UTEP