Lei Lani Lint

• Assisted in the annual budget process by compiling data and projections, which contributed to a more accurate financial plan that aligned with corporate goals.
• Managed financial records using SAP.
• Conducted variance analysis to identify discrepancies in accounts.
• Ensured compliance with federal and state regulations in financial reporting.
• Trained junior accountants on company policies and accounting software usage.
• Created journal entries accurately and timely for month end close processes.
• Posted financial data in Excel spreadsheets and managed inventory.
• Liaised with auditors to complete annual audits and maintain compliance with local, state and federal requirements.
• Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.

Accounting Associate (9/2014 - 6/2019)

• Backed up Plant Accountant in validating daily data.
• Assisted with audits and regulations.
• Support monthly quarterly compliance activities
• Aid in state and federal reporting.

• Monitor agents to ascertain compliance with IRS and other agency requirements regarding Tax Advice or Audit Support.
• Led a team of tax specialists during peak season, which resulted in a 20% increase in client retention and satisfaction scores, helping to solidify TurboTax's reputation for excellent customer service.
• Scored a 97% satisfaction rate for response and accuracy among tax specialists.
• Analyzed customer feedback and tax filing trends, assuring that TurboTax stayed ahead of competitors in the market.
• Collaborated with cross-functional teams to streamline the tax filing process, which reduced errors and contributed to a smoother user experience, ultimately raising client trust and loyalty in the TurboTax brand.

Tax Expert (1/2022 - 12/2023)

• Prepared individual and business tax returns using tax software tools.
• Educated clients on tax law changes and implications for their finances.
• Guided individuals through video conferencing with self-directed tax software.