Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Leilani Mendoza-Gonzalez

Austin

Summary

Skilled at building strong relationships and improving patient care through effective communication and problem-solving. Bilingual, providing accessibility to diverse communities while maintaining high sanitation standards and adhering to health protocols. Thrives in dynamic environments, quickly learning new skills and adapting to changing needs with flexibility. Known for a strong work ethic, excellent communication, and exceptional multitasking and prioritization abilities.

Overview

1
1
year of professional experience

Work History

Patient Services Worker

Aramark
Temple
01.2023 - 06.2023
  • Delivers meals and snacks to patients as ordered, collects trays after meals, and communicates dietary needs to the Food and Nutrition Services Department. Ensures patients receive appropriate menu options based on dietary restrictions and preferences. Maintains sanitation standards by following cleaning schedules and food safety protocols. Strong communication and teamwork are essential to coordinate with healthcare staff and provide quality patient care, while adhering to health regulations.

Member Services Representative

Planet Fitness
Belton
12.2021 - 05.2023
  • Our primary role is greeting and assisting members at the front desk with memberships, facility tours, billing, and health insurance inquiries. We also ensure that members follow club policies and assist with equipment questions on the gym floor. Strong communication, leadership, and teamwork are essential, along with maintaining club cleanliness, and adhering to health and safety protocols.

Chiropractic Assistant

Nueva Health Systems
Temple
09.2022 - 12.2022
  • I prepare patients for the doctor, escort them to the exam room, record medical history, and ensure that consent forms are signed. Maintaining confidentiality under HIPAA, and following health and safety protocols, is essential. This role requires bilingual skills to assist a large Spanish-speaking community. Additionally, I support the doctor in treatments such as knee, cervical, and lumbar decompressions, ensuring that patients receive proper care and comfort during procedures.

Education

Doctor of Physical Therapy -

University of St. Augustine For Health Sciences
Austin, TX
08-2026

Bachelor of Science - Health Sciences

University of Mary Hardin-Baylor
Belton, TX
05-2023

Skills

  • Strong verbal and written communication skills to ensure clear, concise information sharing with patients, families, and team members, fostering positive relationships
  • Quick to identify issues and implement solutions, ensuring efficient patient care and smooth operations
  • Skilled in multitasking to efficiently manage patient care and administrative duties in fast-paced environments
  • Adaptable to changing environments, priorities, and patient needs, thriving in dynamic situations
  • Bilingual, enhancing accessibility and communication with diverse patient populations for personalized care
  • Detail-oriented in patient care, documentation, and procedures to ensure accuracy and minimize errors

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited

Affiliations

  • Class Representative
  • Fall 2024 Student Award Winner for Professionalism

Timeline

Patient Services Worker

Aramark
01.2023 - 06.2023

Chiropractic Assistant

Nueva Health Systems
09.2022 - 12.2022

Member Services Representative

Planet Fitness
12.2021 - 05.2023

Doctor of Physical Therapy -

University of St. Augustine For Health Sciences

Bachelor of Science - Health Sciences

University of Mary Hardin-Baylor

Similar Profiles

CREATE PROFILE
Leilani Mendoza-Gonzalez