Leilani Soto

Work History

Punahele Jerky Company

11.2024 - 07.2025

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front of store front
Helped customers complete purchases, locate items, and join reward programs.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Answered questions about store policies and addressed customer concerns.

Texaco Gas Station

11.2022 - 02.2024

Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Enhanced customer service experience by efficiently processing purchases and returns.
Enhanced customer loyalty by participating in rewards program enrollment.
Performed cash, card, and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Used POS system to enter orders, process payments and issue receipts.
Processed refunds and exchanges in accordance with company policy.
Learned duties for various positions and provided backup at key times.
Maintained current knowledge of store promotions and highlighted sales to customers.

Laundry Express Center

02.2021 - 02.2022

Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
counting cash drawer
Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
Kept track of laundered items using an efficient tagging system to prevent loss or mix-ups during the cleaning process.