Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leilani Torres

New Haven

Summary

Dynamic Sales Associate/Cashier with a proven track record at Snipes, adept in customer service and cash handling accuracy. Excelled in building customer relationships, enhancing repeat business, and effectively managing financial transactions. Demonstrated exceptional teamwork, collaboration, and problem-solving abilities, significantly contributing to store performance and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Sales Associate/cashier

Snipes
09.2023 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Education

New Haven Adult Ed
New Haven, CT

New Haven Academy
New Haven, CT

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Problem-solving
  • Reliable and punctual
  • Money handling
  • Cash handling
  • Cash register operation
  • Verbal/written communication

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate/cashier

Snipes
09.2023 - 01.2025

New Haven Adult Ed

New Haven Academy
Leilani Torres