Leilani Wilcox
Gilbert,AZ
Summary
I've worked in retail as a supervisor for several years, which has provided me with extensive experience interacting with the public. After completing the CNA course and clinical training, I've gained experience in patient care and an understanding of the expectations placed on me as a CNA.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Supervisor
CVS Pharmacy
08.2020 - Current
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained new team members on operational procedures and equipment usage.
- Monitored inventory levels, assisting in stock management and replenishment processes.
- Assisted in resolving customer inquiries and complaints, ensuring positive service experiences.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Education
Certified Nursing Assistant -
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
Patient care
Teamwork
Employee training
Data Collection
Documentation
Certification
Certificate in Nurse Assisting
BLS
Timeline
Shift Supervisor
CVS Pharmacy
08.2020 - Current
Certified Nursing Assistant -
Maricopa Community Colleges, Mesa Community College