Seasoned security professional with a proven track record of success in the security and customer service industries. Demonstrated expertise in emergency response, conflict de-escalation, and surveillance. Proven ability to enhance safety and customer satisfaction. Adept at developing and implementing facility safety protocols and customer service standards. Possesses over five years of intensive law enforcement training through the North Smithfield Police Explorer Program. Highly focused and motivated individual with a strong work ethic.
Hi, I’m
Leilanie M Dambra
North Smithfield,RI
Summary
Overview
1
year of professional experience
Work History
Allied Universal Security Services
Security Officer
01.2024 - Current
Job overview
- Greeted patient, and nurses professionally and courteously to cultivate a welcoming environment while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor questions or concerns related to facility safety or procedures.
Customer Service Represenative
Lowes
12.2023 - 01.2024
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
North Smithfield High School North Smithfield, RI
2022
University Overview
Skills
- Incident Reporting
- General security
- Surveillance
- Emergency Response
- Access Control
- Patrol operations
- Security Screenings
- Conflict de-escalation
- Conflict resolution techniques
- Threat Assessment
- Emergency Management
- Law enforcement background
- Work ethic
- Reliability
- CPR certified
Timeline
Security Officer
Allied Universal Security Services
01.2024 - Current
Lowes
Customer Service Represenative
12.2023 - 01.2024
North Smithfield High School
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