Leisa Aras
Sales And Marketing
New York,NY
Summary
Results-focused and dedicated to maximizing customer satisfaction with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Ability to react quickly if the need arises. Multitasks and manages time well to consistently meet performance targets. Flexible schedule available with no lifestyle restrictions.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
Work History
Broker
Compass Real Estate Brokerage
New York, United States
02.2004 - Current
- Generated and executed daily schedules for customers and team members, attorneys and bankers to facilitate accuracy and preparedness to bring the transaction to completion,
- personally met with all new customers to manage mutual expectations and determine needs and wants for a successful home buying experience.
- Prepared board packages and all relevant paperwork for the customer, attorneys and board members
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and helping them find their new homes.
- Provided follow through on all calls with confirmations and dissemination of requested information.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Managed and closed high sales volume by maintaining strong knowledge of current market trends.
- Informed clients of essential information to facilitate quality service and fulfill my fiduciary obligations and standards of professionalism.
- Suggested properties and amenities to customers, helping each find perfect accommodations to fit personal needs.
- Prepared variety of different written communications, reports and documents.
- Participated in team-building activities to enhance working relationships.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Created plans and communicated deadlines to complete transactions on time.
- Collaborated with team members to achieve target results.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Bachelor of Science - Psychology
University of Sydney
Sydney, Australia 01.1991 - 12.1994
Master of Science - Forensic Psychology
UC Berkeley
Berkeley CA 05.1995 - 09.1998
Skills
Sales expertise
undefinedTimeline
Broker
Compass Real Estate Brokerage
02.2004 - Current
Master of Science - Forensic Psychology
UC Berkeley
05.1995 - 09.1998
Bachelor of Science - Psychology
University of Sydney
01.1991 - 12.1994
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