Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leisa Johnston

Macon,GA

Summary

Friendly Receptionist with background in Law Firm office settings. Knowledgeable about greeting public, customer service end clerical requirements. Takes on multiple tasks with excellent time management abilities and resourceful approach.

Overview

38
38
years of professional experience

Work History

Receptionist/Legal Secretary

Akin, Webster & Matson, PC
10.2012 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Sorted, received and distributed mail correspondence between departments and personnel.

Sales Representative

Buckhead Uniforms
05.2003 - 10.2012

Measured students for school uniforms.

Sold school uniforms for multiple schools.

Stocked inventory

Cashier

Boutique Leader

Steinmart
11.2003 - 09.2011
  • Managed team of part-time staff, trained .
  • Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
  • Organized Fashion Showrooms
  • Worked as a sales associate

Sales (Auto)

GEICO, Government Employees Insurance
09.1978 - 06.1989
  • Sold car insurance over the phone.
  • Answered customer service calls

Education

High School Diploma -

Southwest High School
Macon GA
05.1976

Skills

  • Call Answering and Routing
  • Computer Skills
  • Making Appointments
  • Data Research and Analysis
  • Customer Complaint Resolution

Timeline

Receptionist/Legal Secretary

Akin, Webster & Matson, PC
10.2012 - Current

Boutique Leader

Steinmart
11.2003 - 09.2011

Sales Representative

Buckhead Uniforms
05.2003 - 10.2012

Sales (Auto)

GEICO, Government Employees Insurance
09.1978 - 06.1989

High School Diploma -

Southwest High School
Leisa Johnston