Leisha Robinson
Charlotte,NC
Summary
Retired Social Services Professional with extensive experience serving individuals and families across diverse populations. Demonstrated ability to handle confidential information and resolve challenging situations while adhering to policies and procedures. Committed to fostering a safe and supportive environment for elementary school students, aiming to leverage public service experience and communication skills in a Non-Instructional Substitute role.
Overview
38
38
years of professional experience
Work History
Social Service Caseworker
Mecklenburg County Department Of Social Services
Charlotte, NC
02.2022 - 06.2026
- Assessed client needs through interviews and documentation review to inform support strategies.
- Built service plans matched to individual client situations.
- Coordinated referrals to community resources and support services to enhance client access to necessary assistance.
- Tracked client progress and revised service plans to ensure alignment with evolving client needs.
Eligibility Specialist II
Trumbull County Department of Family Service
Warren, OH
08.2007 - 10.2017
- Assessed client eligibility for public assistance programs, ensuring access to necessary services.
- Interviewed clients to collect relevant information and assess needs.
- Processed applications and maintained accurate case files in agency systems, supporting efficient case management.
- Partnered with social workers to streamline service delivery processes, improving client support.
Chemical Safety Technician
Delphi Packard Electric
Warren, OH
06.1988 - 10.2006
- Implemented safety training programs for new employees and ongoing staff development.
- Monitored compliance with safety regulations and company policies on the production floor.
- Conducted safety inspections to identify hazards in manufacturing areas.
- Developed and maintained safety documentation, including incident reports and logs.
- Collaborated with cross-functional teams to improve workplace safety practices.
- Facilitated safety meetings to promote awareness and share best practices among staff.
Education
Associate of Applied Science -
Kent State University
Kent, OH12-2010
Skills
- Client assessment
- Public assistance expertise
- Service planning
- Resource coordination
- Case management
- Policy compliance
- Client advocacy
Timeline
Social Service Caseworker
Mecklenburg County Department Of Social Services
02.2022 - 06.2026
Eligibility Specialist II
Trumbull County Department of Family Service
08.2007 - 10.2017
Chemical Safety Technician
Delphi Packard Electric
06.1988 - 10.2006
Associate of Applied Science -
Kent State University