Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Leissa B. Labady

Indianapolis,United States

Summary

Dynamic professional with a proven track record in customer service and sales, notably at Nordstrom where I led to a 12.4% sales increase during the holiday season. Skilled in negotiation and team collaboration, I excel in fast-paced environments and have exceptional multitasking abilities.

Overview

1
1
year of professional experience

Work History

Barista

Hoi Tea Toi Tea
Indianapolis, INDIANA
11.2024 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained calm demeanor during high-volume periods and special events.
  • Managed cash register and processed transactions with accuracy and integrity.

Server

Olive Garden
Indianapolis, INDIANA
01.2024 - 06.2024
  • Provided excellent customer service to ensure satisfaction.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Salesperson

Nordstrom
Indianapolis, United States
06.2023 - 12.2023
  • Helped customers navigate their shopping experience based on preferences and their targeted items
  • Monitored new arrivals and trends, and provided information to customers to maximize purchases, which led to an increase of 12.4% in sales during an 18-day timeframe for the holidays.
  • Ensured the cleanliness and organization of the salesfloor in order to provide an optimal buying environment for customers

Education

Associate of Science - Sonography

Ivy Tech Community College of Indiana
Indianapolis, IN
12-2026

High School Diploma -

Ocoee High School
Orlando, United States
06.2021

Skills

  • Negotiation
  • Sales
  • Multitasking
  • Customer Service
  • Trilingual
  • Goal-oriented
  • Up-selling
  • Team collaboration
  • Calm demeanor
  • Problem-solving
  • POS systems

Languages

French
Professional

References

References available upon request.

Timeline

Barista

Hoi Tea Toi Tea
11.2024 - Current

Server

Olive Garden
01.2024 - 06.2024

Salesperson

Nordstrom
06.2023 - 12.2023

Associate of Science - Sonography

Ivy Tech Community College of Indiana

High School Diploma -

Ocoee High School
Leissa B. Labady