Leiza Vargas
Tampa,FL
Summary
Dependable optometric technician and shift lead with hands-on experience in patient check-in, insurance billing, diagnostic testing, and team support. Brings strong customer service, clear communication, and a steady approach to helping clinics and hospitality teams keep daily operations organized and efficient.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Server/ Hostess
Cooper's Hawk Winery & Restaurants
, FL
01.2024 - Current
- Greeted customers promptly and explained menu options to enhance guest satisfaction.
- Delivered food to guests, ensuring quality, taste, and presentation met restaurant standards for a positive dining experience.
- Maintained clean tables by running food and clearing dishes, creating a welcoming environment.
- Assisted with restaurant closing duties to ensure cleanliness and readiness for next business day.
Optometric Technician /Sales
MyEyeDr.
Tampa, FL
12.2023 - Current
- Demonstrated motivation as an optometric technician and sales associate during free time, contributing to efficient patient flow and sales support.
- Assisted with patient check-in, priced glasses and contacts, billed insurance, and conducted pre-appointment tests to streamline patient preparation.
- Performed diagnostic tests such as OCT, DRI, auto refraction, V/As, CL INR, and VF, ensuring patients were fully prepared for doctor evaluations.
Shift lead/ Barista
Raining berries
Tampa, FL
02.2019 - 02.2023
- Trained team members on register use and opening procedures.
- Helped manage guest orders for smoothies, bowls, and coffee drinks.
- Checked product freshness and restocked front counter supplies.
- Handled customer concerns with calm, friendly communication.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Education
Associate's degree - Criminal justice
Tunxis Community College
Bristol, CT06-2021
High school diploma or GED -
Skills
- Phone etiquette
- Front desk
- Medical Scheduling (2 years)
- POS
- Coffee Experience
- Visual Field Testing
- Food industry
- Leadership
- Auto Refractor Operation
- Hotel experience
- Patient interaction
- Computer operation
- Baking
- Food handling
- Optical Coherence Tomography (OCT)
- Cash register
- Contact Lens Insertion and Removal Training
- Bar
- Communication skills
- Basic math
- Hospitality
- Ophthalmology
- Technical Proficiency
- Barista Experience
- Fine dining experience
- Medical Billing
- Wine knowledge
- Guest relations
- Hostess Experience
- Computer literacy
- Training & development
- Guest services
- Research
- Spirits experience
- Medical receptionist
- Ophthalmology Experience
- Typing - Average typing speed (120-140 WPM)
- Customer Service
- Clinic experience
- Medical office experience
- Insurance Verification
- Computer skills
- Microsoft Office
- Latte art
- Optical Sales
- Food safety
- POS systems
- Customer service
- Table seating
- Menu presentation
- Food running
- Cash handling
Personal Information
Driving License: Driver's License
Optometric technician license
Food handlers certificate
Certification
Food Handler Certification, ServSafe, Pharmacy Technician License, Pharmacy Technician Certification, Driver's License
Languages
English
Timeline
Server/ Hostess
Cooper's Hawk Winery & Restaurants
01.2024 - Current
Optometric Technician /Sales
MyEyeDr.
12.2023 - Current
Shift lead/ Barista
Raining berries
02.2019 - 02.2023
Associate's degree - Criminal justice
Tunxis Community College