LEJLA HRELJA
Schenectady,USA
Summary
Led initiatives to enhance patient service and support through high-quality care and streamlined documentation processes. Fostered teamwork among healthcare professionals to meet patient and customer requirements. Implemented thorough tracking of evolving conditions to ensure optimal care delivery.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
Ophthalmic Technician
Ophthalmic Consultants Of The Capital Region
Troy, NY
07.2024 - Current
- Conducted comprehensive eye examinations, assisting ophthalmologists in diagnosing and treating ocular conditions.
- Operated advanced diagnostic equipment, including OCT and visual field analyzers, ensuring accurate patient assessments.
- Collected and documented patient medical histories, enhancing communication between patients and healthcare providers.
- Educated patients on pre- and post-operative care procedures, improving compliance with treatment plans.
Patient Care Assistant
Albany Medical Center
Albany, NY
10.2022 - 03.2023
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Enhanced patient comfort by providing compassionate and attentive care.
- Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
Education
Bachelor of Science - Human Biology
State University of New York At Albany
Albany, NYSkills
- Medical Terminology
- Written and verbal communication
- Professional Attitude
- Conflict Resolution
- Vital Signs Documentation
- Emotional Support
- Service prioritization
- Memory retention
Languages
Bosnian, Professional Working
Timeline
Ophthalmic Technician
Ophthalmic Consultants Of The Capital Region
07.2024 - Current
Patient Care Assistant
Albany Medical Center
10.2022 - 03.2023
Bachelor of Science - Human Biology
State University of New York At Albany