Seeking opportunity to join organization that fosters continuous learning, personal growth, and development of lasting professional relationships. Eager to contribute as pivotal force in driving company\'s growth and expansion.
Overview
9
9
years of professional experience
Work History
Certified Apple Advisor
Best Buy
07.2024 - Current
Company Overview: Certified Apple Advisor
Welcome and engage with customers in a warm, friendly manner
Serve as a brand ambassador by bringing together your passion for people and technology to serve our customers
Recommend products and solutions that meet customers' needs
Complete cashier duties for purchases, returns and exchanges
Apply the appropriate knowledge and expertise through ongoing learning and development
Ensure your department is clean and well stocked
Certified Apple Advisor
Realtor
Keller Williams Realty
07.2020 - Current
Maintain great working relationships with clients throughout their home buying process
Produces positive outcomes with great customer service at open houses
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Retail Specialist
Apple
08.2023 - 01.2024
Ability to learn new products and features with an interest in technology, particularly Apple products
Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction
Contribute to an inclusive environment through respecting each other's differences and having the curiosity to learn
Demonstrate Apple’s values of inclusion and diversity in daily activities
Built rapport with clientele through engaging conversations about their needs/preferences which ultimately led to increased loyaltysales.
Collaborated with team members to achieve monthly sales targets and maintain high performance standards.
Delivery Driver
Amazon
02.2023 - 07.2023
Scan out and deliver packages to the designated address for the customer or in person with a signature
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Completed rush deliveries on tight timetables to satisfy customer needs.
Security Guard
Allied Universal
03.2021 - 04.2022
Provided customer service to our clients by carrying out safety and security protocols and procedures
Responded to incidents and critical situations in a calm, problem-solving manner
Conducted regular patrols around the business and perimeter
Checked in and out trucks in our computer system, as well as did truck inspections
Caregiver
Lynn & Darla Supported Living
09.2019 - 09.2020
Provided service to clients on their day-to-day activities such as eating, walking, and sleeping
Administered medication to clients at the appropriate given times
Implemented a non-hostile environment by making sure clients kept calm and made progress daily
Maintained a clean home environment for the families by putting away toys or other items that have been used throughout the day
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Security Guard
NorthBay Medical Center
02.2016 - 01.2019
Insured hospital safety by checking all the doors and making sure they were all locked
Managed and sat with 51/50 patients to make insure doctor and visitor's safety
Oversaw hospitals check-in list of over 200+ per day
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded quickly to emergency situations to assess and deflect issues.
Checked and verified photo identification prior to granting facility access.
Education
High School Diploma -
Will C Wood
Vacaville, CA
05-2013
Skills
Positive attitude
Time-management
Organized
Dependable
Great problem-solver
Great under pressure
Detail oriented
Negotiation
Relationship management
Customer relationship management
Sales
Communication skills
Public speaking
Customer service
Supervising experience
Security
Conflict management
Computer skills
Hospital experience
Microsoft Office
Driving
Property management
Customer support
Mobile devices
Medical terminology
Leadership
Logistics
Microsoft Excel
Organizational skills
Ability to learn new products and features with an interest in technology, particularly Apple products
Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction
Contribute to an inclusive environment through respecting each other's differences and having the curiosity to learn
Demonstrate Apple's values of inclusion and diversity in daily activities