Shomari Edwards
Pomona,NY
Summary
Experience with administrative work, management, and customer service. Assisting whenever possible and ready to learn something new. Works well in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Certified Apple Advisor
Apple Sales
- Ongoing management responsibilities daily.
Shift Lead
Best Buy
- Assistant to supervisor
- Ability to deal with managerial calls and customer relations
- Taking on managerial shifts
- Opened and closed registers daily when needed
- Working with customers for their phone and other needs
- Ability to go to multiple departments and incorporate technology to home use.
Samsung Expert
Best Buy
01.2019 - 10.2021
- Responsible for Samsung televisions and soundbars for the complete home theater solution.
Google Expert
Best Buy
10.2018 - 02.2019
- Incorporating the Google experience with smart phones and all other devices.
Smart Home Expert
Best Buy
05.2017 - 10.2018
- Recommending the best customer solution for their home
- Flexibility to incorporate smart home products with phones, computers, ETC.
Education
Honors - Science, History and English
Ramapo High School
Spring Valley, NY06.2013
Skills
- Computer Skills (MS Office/Google equivalent)
- Typing speed of 75 WPM
- Keeps up with technology
- Detail Oriented
- Ability to Multitask
- Adaptability
- Critical Thinking
- Problem Solving
- Decision Making
- Communication Skills
- Leadership
- Ability to Work Under Pressure
- Ability to Work in a Team
- Customer Service Skills
- Strategic Planning
- Creativity
Timeline
Samsung Expert
Best Buy
01.2019 - 10.2021
Google Expert
Best Buy
10.2018 - 02.2019
Smart Home Expert
Best Buy
05.2017 - 10.2018
Certified Apple Advisor
Apple Sales
Shift Lead
Best Buy
Honors - Science, History and English
Ramapo High School