Lekesia Acoff

• Informed customers about discounts and special offers on products they were interested in purchasing.
• Resolved customer complaints courteously and efficiently.
• Operated cash register to process sales transactions accurately and efficiently.
• Assisted customers with product selection based on their individual needs and preferences.
• Provided excellent customer service in a friendly and professional manner.
• Received payments by cash, check, credit cards, vouchers, or automatic debits.
• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
• Sold or recommended products or services to suit client needs.
• Met or exceeded customer service metrics by providing excellent customer support.

• Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
• Provided customer service to patients by answering questions about medications and health-related topics.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Received payment from customers and processed credit card transactions when necessary.
• Assisted in training new employees on pharmacy procedures.
• Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
• Restocked shelves with new supplies of medications as needed.

• Bagged or packaged purchases and wrapped gifts.
• Helped customers locate items within the store using the inventory system.
• Managed multiple tasks simultaneously while maintaining attention to detail.

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• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Processed transactions using a point-of-sale system.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Attended weekly team meetings to review performance goals and objectives.
• Handled customer complaints in a professional manner.
• Maintained cleanliness of store environment including floors, windows, displays.