Lelia A. Ricard
Somerset,MA
Summary
Regional Manager of Human Resources with 15+ years of experience in the retail industry. Oversees HR operations and strategy for 125+ stores across seven states, focusing on talent development, team dynamics, performance management, and associate engagement.
Overview
20
20
years of professional experience
5
5
Certification
Work History
Regional Manager of Human Resources
TJ Maxx
Marlborough, MA
07.2013 - Current
- Design comprehensive strategies for leadership continuity in the Northeast
- Coach, consult, mentor, and influence field leaders in order to support them in meeting business goals.
- Engaged client groups in comprehensive performance management processes
- Developed impactful strategies including Early Wins and Leadership Competency 360 Assessments
- Executed comprehensive training initiatives for newly appointed store leaders
- Assessed compliance in legal, operations and HR domains
- Consistent review of data in order to effectively forecast talent needs, reduce attrition, and maintain low vacancy rates
Regional Trainer
TJ Maxx
Westborough, MA
09.2012 - 07.2013
Store Management
TJ Maxx
Plainville, Fall River And Wareham, MA
07.2007 - 09.2012
Single and Multi-Unit Leadership Roles
Burlington Stores
11.1991 - 02.2007
- New England Market - ME, VT, NH, MA, RI, CT & NY
Education
Human Resources Certificate
Bryant University
Smithfield, RI01-2019
Business Administration And Management
Bristol Community College
Fall River, MA01-1994
Skills
- Effective Team Leadership
- Results-Driven Strategic Planning
- Coaching, Consulting and Mentoring Business Leaders
- Thinking in Paradox and Demonstrating Agility
- Taking Calculated Risks and Being Resilient in the face of adversity
- Informal influencing and establishing relationships at all levels of the organization
Languages
- English (bilingual proficiency)
- Portuguese (native proficiency)
- Spanish (limited working proficiency)
Certification
- Development Dimensions International (DDI) Certified January 2024
- The Partnership Program, Next Generation Executive Alumni April 2022
- The Partnership Program, Fellows Alumni Dec 2018
- New England Coaching April 2016
- MOHR Retail Store Leadership May 2012
Timeline
Regional Manager of Human Resources
TJ Maxx
07.2013 - Current
Regional Trainer
TJ Maxx
09.2012 - 07.2013
Store Management
TJ Maxx
07.2007 - 09.2012
Single and Multi-Unit Leadership Roles
Burlington Stores
11.1991 - 02.2007
Human Resources Certificate
Bryant University
Business Administration And Management
Bristol Community College
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