Lemeka Hoof
Memphis,TN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Lead Public Records Coordinator
City Of Memphis
02.2022 - Current
- Streamlined records management processes by implementing digital filing systems and reducing physical storage space.
- Improved accuracy in record-keeping by conducting regular audits and updating outdated information.
- Ensured timely delivery of requested documents for internal and external parties, enhancing customer satisfaction.
- Collaborated with cross-functional teams to develop comprehensive records retention policies, ensuring compliance with industry regulations.
Accounting Specialist
Azal Accounting Service - Part Time
03.2016 - 09.2023
- Improved financial accuracy by performing detailed account reconciliations and resolving discrepancies.
- Streamlined accounting processes for efficiency, implementing automation tools and software solutions.
- Enhanced financial reporting by creating clear and concise financial statements, providing insight into company performance.
- Maintained compliance with regulatory requirements, conducting thorough research and staying up-to-date on industry standards.
Compliance Analyst
City Of Memphis Office Of Diversity & Compliance
10.2021 - 02.2022
- Enhanced regulatory compliance by conducting thorough risk assessments and implementing effective control measures.
- Streamlined internal audit processes for improved efficiency and accuracy in detecting potential compliance issues.
- Developed comprehensive training programs to ensure staff understanding of relevant regulations and policies.
- Collaborated with cross-functional teams for the successful implementation of new compliance initiatives.
Public Records Coordinator, Lead
City Of Memphis Law Division
09.2016 - 10.2021
- Streamlined records management processes by implementing digital filing systems and reducing physical storage space.
- Improved accuracy in record-keeping by conducting regular audits and updating outdated information.
- Ensured timely delivery of requested documents for internal and external parties, enhancing customer satisfaction.
- Collaborated with cross-functional teams to develop comprehensive records retention policies, ensuring compliance with industry regulations.
Taxpayer Services Rep
State Of Tennessee
04.2015 - 09.2016
- Enhanced taxpayer satisfaction by providing timely and accurate information on tax-related inquiries.
- Resolved complex tax issues for clients, ensuring compliance with state and federal regulations.
- Streamlined communication channels between taxpayers and the Dept. of Revenue, facilitating prompt dispute resolutions.
- Assisted clients in navigating tax forms and filing processes, reducing errors and maximizing refunds.
Office Supervisor
State Of Tennessee
07.2010 - 04.2015
- Streamlined office operations by implementing efficient filing systems and workflow processes.
- Enhanced staff productivity with consistent performance evaluations and regular feedback.
- Reduced operational costs through careful budget management and resource allocation.
- Ensured timely completion of projects by monitoring deadlines and setting clear expectations for team members.
Education
MBA - HR Management
Strayer University
Memphis, TNBachelor of Science - Organizational Management / IMS
Crichton College
Memphis, TN05.2006
Skills
- Policy Adherence
- Research Abilities
- Records Management
- Document Control
Timeline
Lead Public Records Coordinator
City Of Memphis
02.2022 - Current
Compliance Analyst
City Of Memphis Office Of Diversity & Compliance
10.2021 - 02.2022
Public Records Coordinator, Lead
City Of Memphis Law Division
09.2016 - 10.2021
Accounting Specialist
Azal Accounting Service - Part Time
03.2016 - 09.2023
Taxpayer Services Rep
State Of Tennessee
04.2015 - 09.2016
Office Supervisor
State Of Tennessee
07.2010 - 04.2015
MBA - HR Management
Strayer University
Bachelor of Science - Organizational Management / IMS
Crichton College