Lemma Shafik
Lakewood,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Private Nanny
Criss/Goebel Family
07.2021 - Current
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Resolved conflicts and maintained positivity within fast-paced environment.
Barista Shift Lead
Nature's Oasis Natural Foods Market
02.2017 - 08.2021
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly, organized and operable standards.
- Handled and resolved customer issues, complaints, etc. with professionalism and tact to drive customer satisfaction and repeat business.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Designed and executed food and drink menus displayed in cafe.
Doctor's Assistant
Ramsey Family Chiropractic Center
05.2014 - 05.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
Education
Bachelor of Arts - Painting
The Cleveland Institute of Art
Cleveland, OH05.2019
High School Diploma -
Lakewood High School
Lakewood, OH06.2015
Skills
- Exceptional Customer Service
- Adaptable and Flexible
- Creative Solutions and Problem Solving
- Staff Training
- Opening and Closing Coordination
- Dietary Restrictions
- Espresso Machine Operation and Maintenance
Accomplishments
- Kelly Dreger Memorial Award for Excellence in Painting, The Cleveland Institute of Art (2017 & 2018)
- Joseph McCullough '48 Scholarship for Excellence in Painting, The Cleveland Institute of Art (2018)
- Ted Frost '88 Scholarship for Travel, The Cleveland Institute of Art (2018)
Timeline
Private Nanny
Criss/Goebel Family
07.2021 - Current
Barista Shift Lead
Nature's Oasis Natural Foods Market
02.2017 - 08.2021
Doctor's Assistant
Ramsey Family Chiropractic Center
05.2014 - 05.2020
Bachelor of Arts - Painting
The Cleveland Institute of Art
High School Diploma -
Lakewood High School
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