Summary
Overview
Work History
Education
Skills
Timeline
Generic

Len Rosen

Wayne,NJ

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Support hardware/software/training/onboarding requirements for 150+ employees over 14 sites. Respond to support tickets, phone calls, emails, text messages, and internal messages on a daily basis. Ability to troubleshoot issues and resolve in a timely, professional, patient manner.

Overview

27
27
years of professional experience

Work History

Director of Information Technology

Manhattan Skyline Management
New York, NY
06.1995 - Current
  • Developed and implemented technical application support and information technology policies and procedures .
  • Analyzed department and job-related functionality requirements to align technology priorities with business needs.
  • Documented and analyzed processes and procedures.
  • Identified opportunities for application optimization, redesign and development and troubleshot and resolved user and application issues.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation.
  • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
  • Communicated regularly with employees concerning data exchange and technology integration.
  • Coordinated with management teams to plan, develop, coordinate and execute technical strategies.
  • Led and assisted technical upgrade projects.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
  • Fostered positive working environment that encouraged innovation, collaboration and accountability and managed end-user needs with functional and security responsibilities.
  • Deployed, monitored and maintained system installation, upgrades and network integration.
  • Implemented, created and tested disaster recovery and business continuity plans and maintained appropriate back-up system.

Education

Bachelor of Science - Mathematics

Upsala College
East Orange, NJ

Skills

  • Product development/Management
  • Security planning
  • Requirements analysis
  • Infrastructure development
  • Project lifecycle management
  • Maintenance and Repair
  • Multitasking Abilities
  • Prioritization, Organization and Time Management
  • Proactive Problem-Solving
  • Excellent Communication/Collaboration
  • Training and Development

Timeline

Director of Information Technology

Manhattan Skyline Management
06.1995 - Current

Bachelor of Science - Mathematics

Upsala College
Len Rosen