LENA BONILLA

Queens

Summary

Professional with a solid background in community health and wellness. Demonstrates strong ability to engage with diverse populations, provide education, and support health initiatives. Skilled in team collaboration, adaptable to changing needs, and consistently achieves impactful outcomes. Known for effective communication, problem-solving, and empathy in delivering patient-centered care.

Overview

years of professional experience

Certification

Work History

Community Health Worker / Patient Navigator

MedStar Health Research Institute

Washington, DC

06.2024 - Current

Lead targeted outreach initiatives for high-risk populations, driving increased colorectal cancer screening participation and preventive care engagement.
Assess patient-level SDOH factors including transportation, housing, and food insecurity, implementing tailored intervention strategies to remove barriers to care.
Partner with multidisciplinary clinical teams to coordinate care plans and improve patient adherence and health outcomes.
Educate patients on procedures, treatment pathways, and follow-up care, ensuring continuity across the care continuum.
Maintain accurate, compliant documentation within EHR systems to support reporting, quality metrics, and program outcomes.

Community Health Worker

Sorogi

Washington, DC

12.2023 - 06.2024

Delivered chronic disease education focused on hypertension and diabetes management, improving patient self-management capabilities.
Supported implementation of remote patient monitoring programs, increasing engagement and real-time clinical oversight.
Monitored patient data and escalated clinical concerns in alignment with care protocols and provider guidance.
Conducted medication reconciliation and ensured accuracy of patient records and care documentation.
Connected patients with community-based resources to address SDOH needs and improve care accessibility.

Certified Nursing Assistant (CNA)

Autumn Lake Healthcare

Maryland

03.2020 - 12.2023

Provided direct patient care including activities of daily living (ADLs), vital signs monitoring, and patient safety support.
Assisted with rehabilitation and long-term care plans, contributing to improved patient recovery and quality of life.
Maintained strict adherence to infection control standards and clinical documentation protocols.

Education

Bachelor of Social Work - Social Work

Walden University

12-2027

Skills

Patient Navigation & Care Coordination
Population Health & Preventive Care Initiatives
Social Determinants of Health (SDOH) Assessment
Community Outreach & Patient Engagement

EHR / EMR Documentation & Reporting
Case Management & Resource Coordination
Remote Patient Monitoring (RPM)
Health Education & Advocacy

Certification

Community Health Worker (CHW)
Certified Nursing Assistant (CNA I & II)
Certified Medication Technician

Languages

English

Full Professional

Spanish

Native or Bilingual

Timeline