Lena Cano Flores

Work History

Administrative Assistant

Denver Regional Rehabilitation Hospital

06.2024 - Current

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Assisted coworkers and staff members with special tasks on daily basis.
Established administrative work procedures to track staff's daily tasks.
Managed filing system, entered data and completed other clerical tasks.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Certified Nursing Assistant

Denver Regional Rehabilitation Hospital

03.2022 - Current

Supported ambulation and physical therapy needs by conducting planned exercise routines.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Upheld infection control and prevention policies across different patient-facing areas.
Delivered high-quality care to stroke patients in hospital facility.
Prevented cross-contamination by cleaning and sterilizing equipment.

Unit Secretary

Denver Regional Rehabilitation Hospital

03.2022 - Current

Transcribed doctors' medication orders, lab test requests, and care plans.
Processed lab paperwork and requests according to physicians' orders.
Managed incoming calls and directed to appropriate department.
Enhanced office productivity by handling high volume of callers per day.
Maintained rapport with physicians, nurse,s and other healthcare personnel.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained current and accurate medical records for patients.
Supported office staff and operational requirements with administrative tasks.
Maintained patient confidentiality in line with HIPAA regulations.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Performed various administrative tasks by filing, copying and faxing documents.
Greeted visitors and initiated triage processes for clients to streamline patient flow.

Certified Nursing Assistant

Lutheran Medical Center

01.2021 - 03.2022

Supported ambulation and physical therapy needs by conducting planned exercise routines.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Upheld infection control and prevention policies across different patient-facing areas.
Facilitated personal hygiene management, feeding and ambulation.
Helped patients with self-feeding and assisted feeding, based on individual needs.

Certified Nursing Assistant

Denver Health Medical Center

06.2020 - 01.2021

Supported ambulation and physical therapy needs by conducting planned exercise routines.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Facilitated personal hygiene management, feeding and ambulation.
Helped patients complete range of motion exercises to prevent loss of function during care.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Documented patient information and care activities in electronic health record.

Summary

Overview

Work History

Administrative Assistant

Certified Nursing Assistant

Unit Secretary

Certified Nursing Assistant

Certified Nursing Assistant

Education

No Degree - Certified Nursing Assistant

GED -

Skills

Languages

Timeline

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