Lena Cody
Hughes Springs,TX
Summary
Detail-oriented professional experienced in managing operations within service teams, including appointment scheduling and customer communications. Engaged in wildlife rehabilitation, collaborating with medical personnel to care for injured animals and monitor recovery. Proven skills in animal handling, patient monitoring, and infection control, applicable in diverse settings.
Overview
2
2
years of post-secondary education
Work History
Office Manager
Humphrey Air Conditioning
Hughes Springs, Tx
- Oversaw daily office operations for Humphrey Air Conditioning service team, ensuring smooth workflow and communication.
- Scheduled technician appointments and coordinated customer service calls, enhancing service efficiency.
- Processed invoices, payments, and billing records for air conditioning jobs
- Handled customer inquiries by promptly answering phone calls, responding to emails, routing mail, and coordinating courier services to improve customer satisfaction.
Wildlife Rehabilitation
Turpentine Creek Wildlife Refuge
Eureka Springs, Arkansas
- Collaborated with medical personnel to provide treatment and rehabilitation services for injured animals.
- Provided food, water, shelter, and enrichment to resident wildlife in care.
- Monitored wildlife populations in designated areas for signs of distress or injury.
- Participated in professional meetings and conferences concerning issues related to rehabilitation.
Education
Bachelor of Science - Animal Science
University of Arkansas
Fayetteville, AR 08.2027 - 05.2029
Skills
- Animal handling
- Wildlife rehabilitation
- Veterinary assisting
- Patient monitoring
- Medication administration
- Animal nutrition management
- Behavior analysis
- Infection control
Timeline
Bachelor of Science - Animal Science
University of Arkansas
08.2027 - 05.2029
Office Manager
Humphrey Air Conditioning
Wildlife Rehabilitation
Turpentine Creek Wildlife Refuge