McCall Nielsen
Delta
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
24
24
years of professional experience
Work History
Office Manager
Gunnison Bend Veterinary Services
02.2025 - Current
- Streamlined office operations, enhancing workflow efficiency across veterinary practice.
- Managed appointment scheduling and client communication to improve customer satisfaction.
- Supervised administrative staff, providing training and mentorship on office procedures.
- Implemented inventory management system, reducing supply costs and improving resource allocation.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Home Caretaker
Self-employeed
08.2002 - Current
- Managed household budgets, ensuring efficient allocation of resources for daily needs.
- Coordinated family schedules, enhancing time management and prioritization of activities.
- Developed meal plans, promoting nutritional balance and cost-effective grocery shopping.
- Oversaw children's educational activities, fostering a supportive learning environment at home.
- Mentored family members in life skills, enhancing independence and self-sufficiency.
- Adapted to changing family needs, demonstrating flexibility and problem-solving capabilities in daily operations.
Front Desk Receptionist
Peak Performance Chiropractic
03.2022 - 02.2025
- Monitored company emails, replied to customers and forwarded messages to appropriate parties.
- Handled incoming and outgoing phone calls and routed callers to appropriate personnel.
- Cleaned and organized lobby and reception areas to maximize guest comfort.
- Provided guests with company information and addressed questions and complaints.
- Worked with and understood financial information and data to perform mathematical functions.
- Coordinated schedules and appointments using company calendars.
- Trained new employees regarding office processes and meeting guest needs.
- Performed copying, faxing and printing tasks to organize and distribute important documents.
- Addressed workplace problems by anticipating, preventing and solving situations to satisfy customers.
- Answered telephone calls to provide information, take messages and set up appointments.
- Greeted every visitor with friendly smile and immediate offer of knowledgeable assistance.
Education
Medical Assistance -
American Institute of Dental and Medical Assistance
St. George, Utah09-2002
Skills
- Mail distribution
- Effective planning
- Calendar management
- Technical support
- Decision-making
- File management
- Scheduling
- Office management
- Appointment confirmation
- Customer assistance and interaction
- Administrative skills
- Scheduling appointments
- Phone etiquette
- Visitor registration
- Inventory control
- Grounds maintenance
- Maintenance management
- Medication administration
- Animal behavior
- Vaccine administration
- Animal nutrition
- Animal handling
Timeline
Office Manager
Gunnison Bend Veterinary Services
02.2025 - Current
Front Desk Receptionist
Peak Performance Chiropractic
03.2022 - 02.2025
Home Caretaker
Self-employeed
08.2002 - Current
Medical Assistance -
American Institute of Dental and Medical Assistance