Anthony Cortez
Brooklyn
Summary
Highly skilled and results-driven creative professional with a strong background in client relations. Skilled at using effective communication, active listening, and analytical problem-solving abilities to enhance customer experiences. Committed to understanding client needs and delivering tailored solutions that foster trust and long-lasting relationships.
Overview
14
14
years of professional experience
Work History
Intake & Eligibility Specialist
Breaking Ground
09.2024 - Current
- Manage the full lifecycle of clients' housing application processes.
- Maintain comprehensive client documentation and file management.
- Collaborate cross-functionally with diverse teams and external partners to achieve shared objectives.
Freelance Creative
Self-Employed
01.2011 - Current
- World’s Fair Collective - coordinated with creative team to generate marketing content and communication tools for promotional campaigns. Collaborated to create, produce, write, and mix 8 albums.
- Experienced musical selector and curator for events with Root Studios, RedBull, Sorbet Magazine, and various local and international venues.
- Created and composed original music for advertising campaigns for well-known brands including Mondelez and Amazon.
Client Relationships/Studio Manager
Rarely Beagle Studios
01.2016 - 01.2022
- Elevated client satisfaction ratings by resolving case issues effectively.
- Asked open-ended questions to determine which products and services would be best fit for clients needs.
- Resolved customer complaints by identifying problems, suggesting solutions, and implementing corrective action.
Education
Civil Engineering -
FLORIDA INTERNATIONAL UNIVERSITY
01.2009
Skills
- Project Management
- Songwriting
- Teamwork
- Music Composition
- Collaboration with Artists/Producers
- Music Distribution Platforms
- Brand Development
- Problem Solving
- Communication Skills
Languages
English
Haitian Creole
Spanish
Websites
Timeline
Intake & Eligibility Specialist
Breaking Ground
09.2024 - Current
Client Relationships/Studio Manager
Rarely Beagle Studios
01.2016 - 01.2022
Freelance Creative
Self-Employed
01.2011 - Current
Civil Engineering -
FLORIDA INTERNATIONAL UNIVERSITY
Similar Profiles
Jacquel BoydJacquel Boyd
Housing Advocate at Breaking GroundHousing Advocate at Breaking Ground
Victoria BayerVictoria Bayer
Case Manager at Breaking GroundCase Manager at Breaking Ground
Shaquiana CooperShaquiana Cooper
Rent Administrator at Breaking GroundRent Administrator at Breaking Ground