Lena Dubick
Charleston,SC
Summary
Motivated server, hostess and food runner with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Also a dependable server, hostess and food runner successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Food Service Worker
The Great Greek Mediterranean Grill
08.2021 - 12.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Food Service Worker
Charleston County Parks And Recreation
11.2021 - 01.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Restaurant Hostess
Snapper Jacks On Folly Beach Official
12.2021 - 05.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Server
Snapper Jacks On Folly Beach Official
05.2023 - 08.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Bachelor of Arts - Marketing
University of Kentucky
Lexington, KY05.2026
High School Diploma -
James Island Charter High School
Charleston, SC06.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Food Running
Timeline
Server
Snapper Jacks On Folly Beach Official
05.2023 - 08.2023
Restaurant Hostess
Snapper Jacks On Folly Beach Official
12.2021 - 05.2023
Food Service Worker
Charleston County Parks And Recreation
11.2021 - 01.2022
Food Service Worker
The Great Greek Mediterranean Grill
08.2021 - 12.2021
Bachelor of Arts - Marketing
University of Kentucky
High School Diploma -
James Island Charter High School
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