Lena Lynch
Newcastle,DE
Summary
Reliable professional with deep cleaning expertise, skilled in developing customized cleaning plans to enhance client satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Professional Home Cleaner
Maidpro
Newark, DE
02.2024 - Current
- Led cleaning operations, ensuring adherence to company standards and client satisfaction.
- Trained new staff on cleaning techniques and proper use of equipment.
- Implemented efficient cleaning schedules, optimizing workflow and time management.
- Developed customized cleaning plans based on individual client needs and preferences.
- Performed deep-cleaning tasks for optimal results, including scrubbing floors, sanitizing surfaces, and dusting furniture.
Dispatcher
Amazon
Philadelphia, PA
08.2019 - 02.2024
- Coordinated daily routing of delivery vehicles to optimize efficiency and minimize delays.
- Monitored real-time shipment tracking to ensure timely deliveries and resolve issues proactively.
- Communicated with drivers to provide instructions and support during route adjustments.
- Analyzed dispatch data to identify trends and implement process improvements for operational efficiency.
- Trained new dispatch team members on systems, processes, and best practices for effective operations.
- Collaborated with warehouse staff to streamline loading processes and reduce turnaround times.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Environmental Services Supervisor
Hannneman University Hospital
Philadelphia, PA
03.2017 - 07.2019
- Supervised daily operations of environmental services team, ensuring compliance with hospital standards.
- Developed and implemented training programs for staff on safety protocols and best practices.
- Conducted regular inspections to maintain cleanliness and sanitation throughout the facility.
- Collaborated with other departments to coordinate efficient waste disposal and recycling efforts.
- Managed inventory of cleaning supplies, optimizing usage while reducing costs through strategic sourcing.
- Addressed and resolved customer service issues related to environmental services promptly and effectively.
Education
No Degree - Business Administration
Community College of Philadelphia
Philadelphia, PA05-2026
Skills
- Organizational growth
- Reliability and punctuality
- Eco-friendly cleaning practices
- Deep cleaning expertise
Timeline
Professional Home Cleaner
Maidpro
02.2024 - Current
Dispatcher
Amazon
08.2019 - 02.2024
Environmental Services Supervisor
Hannneman University Hospital
03.2017 - 07.2019
No Degree - Business Administration
Community College of Philadelphia