Martha Catalina Castellanos Servin
Lathrop,CA
Summary
Proven Professional Home Cleaner with a track record of enhancing client satisfaction through meticulous and efficient service at C4U Solutions. Leveraged deep cleaning expertise and organizational abilities to exceed client expectations, resulting in significant referrals. Known for reliability and eco-friendly practices, adept at fostering strong client relationships through professionalism and attention to detail.
Overview
7
7
years of professional experience
Work History
Professional Home Cleaner
C4U Solutions
01.2021 - 05.2024
- Provided exceptional customer service, resulting in numerous referrals from satisfied clients.
- Assisted clients in maintaining an orderly home by organizing closets, cabinets, and storage spaces for easy access.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Demonstrated flexibility by adapting to last-minute schedule changes or additional cleaning requests from clients without sacrificing quality.
Professional Home Cleaner
Tribe
01.2017 - 12.2020
- Improved client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Established trust with clients through professionalism, reliability, and attention to detail during every home cleaning appointment.
- Enhanced overall home atmosphere for clients through the use of pleasant scents and aromatherapy, creating a comfortable living space.
- Handled delicate items with care during cleaning processes, preventing damage or loss of valuables while still achieving desired cleanliness levels.
- Fostered strong relationships with clients by providing courteous and prompt communication, addressing concerns or feedback as necessary.
Skills
- Reliability and punctuality
- Knowledge of cleaning products
- Eco-friendly Cleaning Practices
- Deep cleaning expertise
- Organizational abilities
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Professional Home Cleaner
C4U Solutions
01.2021 - 05.2024
Professional Home Cleaner
Tribe
01.2017 - 12.2020
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