Open To Work
Lena Mcclellan
Kotzebue
Summary
Detail-oriented professional with strong organizational skills and a focus on compliance. Experienced in managing case files and coordinating schedules to enhance office efficiency.
Overview
31
31
years of professional experience
Work History
Law office Assistant III
state of alaska
Kotzebue
07.2017 - 09.2023
- Managed case files and maintained organized records for legal proceedings.
- Assisted attorneys with legal research and document preparation tasks.
- Coordinated client appointments and scheduled court hearings effectively.
- Processed legal documents, ensuring compliance with state regulations and protocols.
- Maintained office supplies and managed inventory for the law office operations.
- Developed efficient filing systems to streamline access to legal documentation.
- Entered timekeeping records into the firm's billing software accurately and promptly.
- Reviewed incoming correspondence for attorney review and distributed mail to appropriate personnel.
- Coordinated travel arrangements including flights and hotels for attorneys attending conferences and meetings.
- Answered and screened telephone calls, took messages, and provided information to clients.
Program Manager
Maniilaq Association
Kotzebue
11.2015 - 02.2017
- Led program development for community health initiatives in remote regions.
- Managed grant applications and funding proposals for various health programs.
- Developed program budgets and monitored expenditures for fiscal responsibility.
- Collaborated with local organizations to leverage resources and support services.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Managed external client and business partner relationships.
- Generated and delivered reports, program review presentations and other program status updates.
Registration Clerk
Maniilaq Association
Kotzebue
08.2010 - 01.2016
- Processed patient registrations and maintained accurate data entry.
- Managed confidential patient information and safeguarded records.
- Coordinated communication between patients and healthcare providers.
- Assisted with scheduling appointments for medical services and referrals.
- Verified insurance information and collected necessary documentation.
- Ensured compliance with privacy regulations in handling patient data.
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
- Processed patient registration forms, collected fees, and issued receipts for services rendered.
- Provided assistance with completion of paperwork related to the registration process.
Registration clerk
Southcentral Foundation
Anchorage
01.2002 - 01.2008
- Collected and verified patient registration information for healthcare services.
- Assisted clients with completing registration forms and insurance details.
- Maintained accurate electronic health records using specialized software systems.
- Coordinated communication between patients and healthcare providers for scheduling.
- Adhered to confidentiality regulations while handling sensitive patient information.
- Provided excellent customer service to enhance patient experience at the association.
- Collaborated with team members to improve registration processes and workflows.
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
- Provided assistance with completion of paperwork related to the registration process.
- Registered patients for outpatient procedures and emergency services.
Eligibility Technician
State of Alaska
Kotzebue
09.1992 - 03.2000
- Process eligibility applications for various assistance programs.
- Review documentation for compliance with state regulations.
- Communicate with clients to clarify application details.
- Maintain accurate records in electronic case management system.
- Conduct interviews to assess client needs and eligibility status.
- Provide training and support to new staff on procedures.
- Collaborated with other departments to ensure timely resolution of client requests.
- Conducted interviews with clients to collect information and verify accuracy of data on applications.
- Attended training sessions as needed to stay abreast of changes in policies or procedures.
- Processed documents in accordance with applicable regulations, policies, and procedures.
Education
High School Diploma -
Lathrop High School
Fairbanks, AK05-1970
Skills
- Document preparation
- Legal research
- Case management
- Compliance review
- Client coordination
- Timekeeping management
- Customer service
- Attention to detail
- Problem solving
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteSalary Range
$45000/yr - $200000/yrTimeline
Law office Assistant III
state of alaska
07.2017 - 09.2023
Program Manager
Maniilaq Association
11.2015 - 02.2017
Registration Clerk
Maniilaq Association
08.2010 - 01.2016
Registration clerk
Southcentral Foundation
01.2002 - 01.2008
Eligibility Technician
State of Alaska
09.1992 - 03.2000
High School Diploma -
Lathrop High School