Lena Mullis
Wesley Chapel
Summary
Dynamic, customer-focused professional with extensive experience in fast-paced retail, healthcare, and food service environments. Recognized for exceptional punctuality, reliability, and a strong commitment to follow-through on all assigned tasks. An effective communicator who thrives under pressure, consistently delivering high-quality service while maintaining a calm demeanor. Proven ability to adapt to diverse situations and exceed customer expectations, contributing to overall team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Seven Brew Coffee
05.2025 - Current
- Prepared and served high-volume specialty coffee and beverages while maintaining speed, accuracy, and quality standards
- Delivered consistent customer service in a fast-paced, team-oriented environment
- Known for punctuality and dependable follow-through on assigned tasks
BayCare Morton Plant North Bay
05.2024 - 08.2024
- Cleaned and prepared emergency department rooms to meet hospital sanitation standards
- Restocked emergency department supplies to support patient care efficiency
- Transported patients safely throughout the facility
- Provided continuous observation for Baker Act and fall-risk patients
Flying Squirrel Trampoline Park
03.2023 - 04.2024
- Created a welcoming environment for guests of all ages
- Sold tickets, restocked supplies, and maintained front-desk cleanliness
- Worked closely with children while ensuring safety and engagement
O’Neill Retail Store
08.2022 - 03.2023
- Met monthly sales goals through strong customer engagement
- Maintained clean, organized retail floor and stock areas
- Operated cash register and executed proper restocking techniques
Build Your Own CNC
01.2022 - 08.2022
- Accurately picked and packed orders by reading work tickets and matching products
- Fulfilled customer orders efficiently while maintaining productivity standards
- Maintained an organized and efficient inventory area
Education
High School Diploma - undefined
Wesley Chapel High School
Wesley Chapel, FL06.2024
Skills
- Customer Service
- Communication
- Time Management
- Problem Solving
- Cash Handling
- Restocking
- Operations
- Organizational skills
- Active listening
- Critical thinking
Certification
BLS Certification
Timeline
Seven Brew Coffee
05.2025 - Current
BayCare Morton Plant North Bay
05.2024 - 08.2024
Flying Squirrel Trampoline Park
03.2023 - 04.2024
O’Neill Retail Store
08.2022 - 03.2023
Build Your Own CNC
01.2022 - 08.2022
High School Diploma - undefined
Wesley Chapel High School
ATTRIBUTES
- Attentive
- Reliable
- Quick Learner
- Team-Oriented
- Detail-Focused
- Service-Driven