Lena Otiankouya
Kansas City,MO
Summary
Goal-oriented human resources professional with 3+ years of experience assisting the HR team with full cycle recruiting, employee engagement, benefits & payroll, workforce development and other HR related duties. Possess exceptional communication and interpersonal skills with a proven ability to build positive relationships with employees and staff.
Overview
5
5
years of professional experience
Work History
Workforce Development Specialist
Goodwill Of Western Missouri & Eastern Kansas
07.2023 - Current
- Assisted 70+ clients with completing job applications and submitting resumes to improve interview chances.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Assisted clients in developing effective job search strategies that leveraged their unique skills, experience, and qualifications for targeted positions.
- Forged relationships with employers to gain insight into job openings and career opportunities.
- Recruited potential clients and identified talented participants to guarantee job candidate effectiveness.
Human Resources Generalist- Contract
Marlen International
05.2023 - 07.2023
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Implemented and supervised orientation procedures for new hires.
- Maintained up-to-date records of 430 employee information in ADP ensuring accurate reporting and data-driven decision making.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Facilitated criminal background check process for new hires.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
Human Resources Coordinator
Stryten Energy
08.2022 - 02.2023
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Conducted new employee onboarding and provided ongoing orientation training.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
- Maintained human resources information system and kept employee files up to date and accurate.
Talent Acquisition Intern
HR Block
06.2022 - 08.2022
- Managed applicant tracking system to ensure accurate data entry and timely updates on candidate status.
- Organized job fairs and networking events, increasing visibility of company as an employer of choice among prospective interns.
- Collaborated with HR department to coordinate interviews, offer letters, background checks, and other pre-employment processes efficiently.
- Conducted comprehensive phone interviews to pre-screen candidates, saving time for hiring managers in the interview process.
- Operated and maintained applicant tracking and candidate management systems.
- Managed high-volume requisitions in a timely manner to meet staffing needs efficiently.
Human Resources Assistant
Kansas City Orthopedic Institute
11.2021 - 05.2022
- Oversaw full cycle recruiting for 20 vacancies each quarter.
- Managed full-cycle recruitment process for multiple departments resulting in successful placements and satisfied customers.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
Peer Academic Leader & Student Event Coordinator
University Of Missouri-Kansas City
09.2019 - 12.2021
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Developed post-event reports to determine effectiveness of each event.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings
- Instructed 60+ individuals in career development techniques, such as job search and application strategies, resume writing and interview skills.
Education
Bachelor of Arts - Communications; Criminal Justice & Criminology
University of Missouri - Kansas City
Kansas City, MO05.2023
Skills
- Salesforce
- Microsoft Office365
- HR Compliance
- Recruiting and Sourcing
- HRIS Systems– ADP, Kronos, Dayforce, Paycom
- ATS– Validity Screenings, LinkedIn Recruiting, Indeed, Brassring
- Employee Onboarding
- Training Facilitation
- Benefits Administration
- Employee Relations
Languages
Lingala
French
English
Korean
Timeline
Workforce Development Specialist
Goodwill Of Western Missouri & Eastern Kansas
07.2023 - Current
Human Resources Generalist- Contract
Marlen International
05.2023 - 07.2023
Human Resources Coordinator
Stryten Energy
08.2022 - 02.2023
Talent Acquisition Intern
HR Block
06.2022 - 08.2022
Human Resources Assistant
Kansas City Orthopedic Institute
11.2021 - 05.2022
Peer Academic Leader & Student Event Coordinator
University Of Missouri-Kansas City
09.2019 - 12.2021
Bachelor of Arts - Communications; Criminal Justice & Criminology
University of Missouri - Kansas City
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