Lena Price
Minot,ND
Summary
Friendly and hardworking with managerial experience. Has sought out therapy for 5+ years. Believes in practicing good mental health and self-improvement. Has garnered a base level knowledge of psychology. Values patience and understanding when helping others.
Overview
5
5
years of professional experience
Work History
Front of House Manager
Prairie Sky Breads
Minot, ND
12.2019 - Current
- Trained new staff members on proper techniques.
- Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
- Ensured that all front-of-house operations ran smoothly and efficiently.
- Supervised the performance of baristas to ensure they were providing excellent service to customers.
- Coached and developed team members to support employee growth and development.
- Performed daily opening and closing duties, such as setting up the work area, cleaning, and counting money.
- Responsible for ordering supplies necessary for front-of-house operations.
- Handled complaints, settled disputes and resolved customer conflicts.
Education
High School Diploma -
Des Lacs Burlington High School
Des Lacs05-2017
Skills
- Training and coaching
- Team Oversight
- Staff Management
- Health and Safety Regulations
- Complaint Handling
- Quality Standards
Affiliations
- Sewing
- Jewelry making
- Playing with my cats
- Making coffee
- Crafting
References
References available upon request.
Timeline
Front of House Manager
Prairie Sky Breads
12.2019 - Current
High School Diploma -
Des Lacs Burlington High School
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