Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lena Ramsey

Georgetown,KY

Summary

Proven leader with a track record of fostering growth and building trust at Republic Bank And Trust Company. Skilled in business development and negotiations, adept at driving results through strategic planning and community development. Demonstrated adaptability, enhancing client relationships and achieving key performance indicators, showcasing exceptional decision-making and interpersonal skills.

Overview

23
23
years of professional experience

Work History

Business Development Manager

Republic Bank And Trust Company
01.2020 - Current
  • Increased client base by identifying new business opportunities and cultivating strong relationships with commerical and retail clients, cultivating strong relationships throughout the community.
  • Facilitated regular communication with clients to ensure their needs are met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Manage portfolio of maturities, loans and deposits for retention and growth, perform annual reviews, renewals, extensions and modifications.

Operations Manager

Divisions Maintenance Group
06.2019 - 01.2020
  • COO for the Walmart National Account, supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Built relationships with the trade teams to ensure their trust as the point of contact for all regions nationwide.
  • Support goals by ensuring account KPI’s are achieved through effective leadership of the team.

Bank Branch Manager

BB&T Bank / Fifth Third Bank
03.2013 - 07.2019
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Initiated and directed all outside business client development efforts.
  • Focused on growth, profitability, and maintaining high-quality loan portfolios.
  • Led cross-functional teams at multiple branches to achieve company-wide goals, fostering a culture of collaboration and innovation.

Senior Assistant Store Manager

Walmart
07.2001 - 03.2013
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Oversaw and managed operational and financial projects to deliver on time and within budget limitations.
  • Managed inventory levels, ensuring optimal product availability for customers while minimizing overstock costs.
  • Implemented employee recognition programs to boost morale and encourage high-quality customer service from the staff members.

Education

No Degree - Business Management

Thomas More College
Crestview Hills, KY

Skills

  • Adaptability and resilience
  • Trust building skills
  • Business development and planning
  • Negotiations
  • Communication and collaboration
  • Self starter
  • Community development
  • Proven decision maker
  • Business coach

Accomplishments

  • Vice President, Scott and Bourbon County Habitat for Humanity
  • Board of Directors Secretary, The Gathering Place Mission
  • Georgetown Chamber of Commerce, Membership Committee Ambassador
  • Board of Directors, Scott County Rotary Club


Timeline

Business Development Manager

Republic Bank And Trust Company
01.2020 - Current

Operations Manager

Divisions Maintenance Group
06.2019 - 01.2020

Bank Branch Manager

BB&T Bank / Fifth Third Bank
03.2013 - 07.2019

Senior Assistant Store Manager

Walmart
07.2001 - 03.2013

No Degree - Business Management

Thomas More College

Similar Profiles

CREATE PROFILE
Lena Ramsey