SHASHINI ARACHCHIGE
Germantown,MD
Summary
I am a Business Management graduate with hands-on experience in marketing and merchandising. I excel in building strong customer relationships, negotiating pricing, and ensuring timely deliveries. With a proven ability to collaborate across departments, I am committed to driving business growth through effective communication and problem-solving.
Overview
1
1
Language
8
8
years of professional experience
Work History
Department Lead
Giant Food
Germantown, MD
11.2024 - Current
- Supervised department associates, maintaining smooth daily workflow and service standards.
- Coordinated department schedules, ensuring coverage aligned with store traffic and priorities.
- Monitored inventory levels and replenished products to support accurate on-shelf availability.
- Trained new team members on merchandising, stocking, and customer service procedures.
Front End Associate
Giant Food
Germantown, MD
02.2026 - 09.2026
- Assisted customers with product location, pricing questions, and courteous checkout support.
- Monitored register lanes and directed customers to open stations for faster service.
- Replenished front-end supplies and maintained organized checkout areas throughout shift.
- Bagged groceries efficiently, handling fragile items and heavy orders with care.
Marketing and Merchandising Assistant
H Embellishment (Pvt) Ltd
02.2019 - 09.2019
- Visited customers to strengthen relationships and enhance customer loyalty.
- Promoting the business to attract more orders.
- Negotiating final costing, design and approved materials.
- Following up contract agreements and Purchase Orders.
- Coordinated on-time delivery schedules and followed up with external customers to ensure satisfaction.
- Created system inquiries, activated processes, and finalized pricing details within the software.
- Followed up on contract agreements and purchase orders to ensure timely execution.
- Promoted business initiatives to attract additional orders and expand market reach.
- Introducing own technique to the buyers.
Education
Bachelor of Science - Business Management
Canterbury Christ Church University
Saegis Campus, Sri Lanka01-2023
Diploma - Business IT
Siksill Institute of Business And Technology
Sri LankaHigh School Diploma -
Sri Lanka Institute of Marketing
Sri Lanka01-2017
Skills
- Effective Communication
- Customer Focus
- Negotiation Skills
- Time Management
- Problem Solving
- Team Collaboration
- Adaptability Resilience
LANGUAGES
English (Fluent)
Timeline
Front End Associate
Giant Food
02.2026 - 09.2026
Department Lead
Giant Food
11.2024 - Current
Marketing and Merchandising Assistant
H Embellishment (Pvt) Ltd
02.2019 - 09.2019
Bachelor of Science - Business Management
Canterbury Christ Church University
Diploma - Business IT
Siksill Institute of Business And Technology
High School Diploma -
Sri Lanka Institute of Marketing