Open To Work
Weylin Trevelyan
Morganton,NC
Summary
Diligent team member with strong customer service background leading department operations. Successfully managed teams, implemented process improvements, and enhanced productivity. Demonstrated leadership and strategic planning skills.
Overview
10
10
years of professional experience
Work History
Department Lead
Rural King
Morganton, NC
10.2024 - 02.2026
- Trained and mentored team members on product knowledge and customer service best practices.
- Streamlined inventory management processes, reducing discrepancies and enhancing stock accuracy.
- Collaborated with management to implement promotional strategies that increased sales performance.
- Conducted regular audits of store displays, ensuring compliance with company standards and policies.
- Resolved customer inquiries and complaints effectively, fostering a positive shopping experience.
- Oversaw efficient inventory stocking and supply rotation.
Assembler
HomeGoods
Miamisburg, OH
12.2021 - 12.2023
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Operated hand tools and machinery to assemble components efficiently.
- Maintained store presentation standards by organizing merchandise and ensuring displays were visually appealing.
- Collaborated with team members to restock inventory and manage product availability on sales floor.
- Followed safety protocols to maintain a secure work environment.
- Inspected finished products for quality assurance and compliance standards.
- Resolved customer complaints promptly, fostering loyalty and repeat business.
- Adapted quickly to changing priorities in fast-paced retail environment, maintaining service excellence.
FOH Associate
Big Chicken
Miamisburg, OH
12.2021 - 12.2023
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Operated point-of-sale system efficiently, processing transactions accurately and promptly.
- Addressed customer concerns effectively, resolving issues to promote satisfaction and loyalty.
- Assisted in managing guest inquiries to enhance customer satisfaction.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Meat Department Associate
Ingles Markets
Asheville, NC
12.2021 - 12.2023
- Operated meat processing equipment, ensuring adherence to safety and quality standards.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained cleanliness and organization of meat display cases, enhancing product visibility.
- Collaborated with team members to restock inventory and ensure freshness of products.
- Monitored temperature controls for meat storage areas, guaranteeing food safety compliance.
- Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
- Ensured accurate pricing through consistent label verification and updates on meat products.
- Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
- Reduced shrinkage rates by conducting regular audits of perishable items, ensuring proper storage conditions were met.
Entertainment TA
Walmart Inc
Asheville, NC
08.2021 - 12.2021
- Provided exceptional customer service by resolving complaints and assisting shoppers with product inquiries.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Organized and restocked shelves to maintain optimal inventory levels.
- Collaborated with team members to enhance product placement for improved visibility.
- Monitored inventory discrepancies and reported issues to management promptly.
- Ensured compliance with health and safety regulations in stock areas consistently.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Deli Associate
Ingles Markets
Asheville, NC
02.2021 - 08.2021
- Prepared and arranged deli products, ensuring freshness and quality standards were consistently met.
- Assisted customers with product selection, providing exceptional service to enhance their shopping experience.
- Maintained cleanliness and organization of the deli area, adhering to health and safety regulations.
- Operated slicing equipment efficiently, contributing to timely service during peak hours.
- Trained new associates on deli operations, fostering a knowledgeable and efficient team environment.
- Collaborated with team members to optimize workflow and improve overall department performance.
- Implemented inventory management practices to reduce waste and ensure product availability.
- Stocked promotional displays for featured items, driving customer engagement and sales within the deli section.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
Seasonal General Merchandise Expert
Target Corporation
07.2020 - 12.2020
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Streamlined product placement to enhance visual appeal and drive sales performance.
- Improved customer satisfaction by providing excellent service and addressing inquiries efficiently.
- Maintained up-to-date knowledge of product offerings, enabling prompt assistance to customers seeking information or recommendations.
- Provided expert assistance to customers, guiding them towards selecting the most suitable products for their needs.
- Resolved customer issues promptly and professionally, ensuring continued loyalty to the brand.
Machine Loader and Operator
Continental Automotive Systems, Inc.
Arden, NC
03.2020 - 03.2020
- Operated machinery to load components efficiently into machines.
- Collaborated with team members to optimize workflow and minimize downtime.
Truck assistant
Rent All Inc.
Asheville, NC
03.2020 - 03.2020
- Assisted drivers in loading and unloading equipment for timely deliveries.
- Coordinated inventory management, ensuring accurate tracking of rental items.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Coordinated team efforts to safely transport furniture, ensuring minimal damage during relocation.
- Operated various lifting equipment, enhancing efficiency in moving heavy items across diverse environments.
- Troubleshot hardware and software issues, ensuring minimal downtime for end-users.
- Installed and configured operating systems and applications on various devices.
- Developed and implemented new Point of Sale system including tagging and logging inventory.
Deli Associate
Ingles Markets
Asheville, NC
09.2018 - 02.2020
- Prepared and arranged deli products, ensuring freshness and quality standards were consistently met.
- Assisted customers with product selection, providing exceptional service to enhance their shopping experience.
- Maintained cleanliness and organization of the deli area, adhering to health and safety regulations.
- Operated slicing equipment efficiently, contributing to timely service during peak hours.
- Trained new associates on deli operations, fostering a knowledgeable and efficient team environment.
- Collaborated with team members to optimize workflow and improve overall department performance.
- Implemented inventory management practices to reduce waste and ensure product availability.
- Stocked promotional displays for featured items, driving customer engagement and sales within the deli section.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
Associate
Dollar Tree
Cape Coral, FL
10.2016 - 10.2018
- Managed inventory levels to ensure optimal stock availability and minimize shrinkage.
- Trained and mentored new employees on operational procedures and customer service standards.
- Implemented process improvements that enhanced workflow efficiency and reduced operational downtime.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Configured and installed multiple display setups for various events and seasonal promotions.
Education
Certificate of Completion - Small Gas Engines, Automotive Service Technology, Welding Technology
Fort Myers Institute of Technology
Fort Myers, FL01.2014
High School - undefined
Island Coast High School
Cape Coral, FL05.2012
Skills
- Flexible problem-solving
- Effective communication
- Customer engagement
- Quick learner
- Financial management
- Effective multitasking
- Organizational skills
- Effective problem resolution
- Effective time management
- Team building
- Strategic task assignment
- Experienced with Microsoft Office tools
- Inventory management
Languages
English
Native or Bilingual
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridTimeline
Department Lead
Rural King
10.2024 - 02.2026
Assembler
HomeGoods
12.2021 - 12.2023
FOH Associate
Big Chicken
12.2021 - 12.2023
Meat Department Associate
Ingles Markets
12.2021 - 12.2023
Entertainment TA
Walmart Inc
08.2021 - 12.2021
Deli Associate
Ingles Markets
02.2021 - 08.2021
Seasonal General Merchandise Expert
Target Corporation
07.2020 - 12.2020
Machine Loader and Operator
Continental Automotive Systems, Inc.
03.2020 - 03.2020
Truck assistant
Rent All Inc.
03.2020 - 03.2020
Deli Associate
Ingles Markets
09.2018 - 02.2020
Associate
Dollar Tree
10.2016 - 10.2018
High School - undefined
Island Coast High School
Certificate of Completion - Small Gas Engines, Automotive Service Technology, Welding Technology
Fort Myers Institute of Technology