Lena Torluemke
New Braunfels,TX
Summary
Proven multitasker and customer service expert, adept in reservation management and server support, honed at Sidecar At Prince Solms Inn. Leveraged strong memorization and effective communication skills to enhance guest satisfaction and efficiency in fast-paced environments. Demonstrated exceptional ability to balance guest needs, showcasing a commitment to excellence and a results-driven approach.
Accomplished Actor with stage and screen experience. Possesses strong improvisation and vocal skills, aptitude for memorizing lines, and passion for inhabiting characters. Adept at engaging audiences and conveying range of emotions.
Overview
15
15
years of professional experience
Work History
Hostess/Busser/Barback
Sidecar At Prince Solms Inn
06.2021 - 08.2021
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Established rapport with customers by providing friendly and attentive service.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Actor
Various Networks
08.2009 - Current
- Made necessary adjustments to acting, following guidance and requests from directors.
- Practiced lines and scenes independently and collaboratively to prepare for performances.
- Managed time to arrive on set when required to not delay rehearsals and shows.
- Participated in table reads and rehearsals, ensuring a thorough understanding of scripts and character motivations.
- Developed strong memorization skills for quick mastery of scripts, enabling efficient preparation for auditions and performances.
- Performed alongside various well-known actors and actresses.
Education
Bachelor of Arts - Theatre, Screenwriting
University of Southern California
Los Angeles, CA05.2024
Skills
- Customer Service
- Effective Multitasking
- Reservation Management
- Server Support
- Safe Food Handling
- Following Directions
- Adaptable
- Improvisation Techniques
Timeline
Hostess/Busser/Barback
Sidecar At Prince Solms Inn
06.2021 - 08.2021
Actor
Various Networks
08.2009 - Current
Bachelor of Arts - Theatre, Screenwriting
University of Southern California