Leneea Hawkins
Pasco
Summary
Dedicated with strong experience in customer service. Known for being a people-oriented team player who excels at building positive relationships with clients and colleagues. A quick learner with the ability to adapt to new challenges, systems, and environments seamlessly. Committed to delivering exceptional service while maintaining a friendly and approachable demeanor.
Overview
5
5
years of professional experience
Work History
Guest Service Specialist
Mister Car Wash
02.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Enhanced guest satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with guests, fostering loyalty and repeat business.
Barista
Wake up Call
08.2022 - 02.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Courtesy Clerk
Yokes
05.2020 - 02.2021
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
High School Diploma -
Chiawana Highschool
Pasco, WA06.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Adaptive and creative
- Peoples person
Timeline
Guest Service Specialist
Mister Car Wash
02.2023 - Current
Barista
Wake up Call
08.2022 - 02.2023
Courtesy Clerk
Yokes
05.2020 - 02.2021
High School Diploma -
Chiawana Highschool
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