Leniya Gilles
Port Saint Lucie
Summary
Friendly and detail-oriented customer service professional with 3 years of experience at Sam's Club in cashier and merchandising roles. Skilled in front desk operations, patient interaction, phone communication, and maintaining an organized, professional environment. Proven ability to multitask in fast-paced settings while handling sensitive information with accuracy and discretion. Seeking a medical office front desk position where strong customer service and organizational skills can support patient care.
Overview
2
2
years of professional experience
Work History
Front End Associate & Merchandising
Sam's Club
09.2023 - Current
- Delivered high-quality customer service in a fast-paced retail environment
- Processed cash, debit, and credit transactions accurately using POS systems
- Assisted members with product inquiries, pricing, and general concerns
- Maintained a professional, organized, and welcoming front-facing area
- Stocked, organized, and replenished clothing merchandise according to company standards
- Ensured apparel displays were neat, visually appealing, and properly labeled
- Supported daily store operations through teamwork and effective communication
- Managed multiple tasks while maintaining attention to detail and efficiency
Education
Indian River State College
Skills
- Customer Service
- Front Desk Operations
- Patient Interaction
- Phone Etiquette
- Appointment Scheduling
- Cash Handling
- POS Systems
- Data Entry
- Record Accuracy
- Organization & Filing
- Time Management
- Multitasking
- Attention to Detail
- Team Collaboration
- Professional Communication
Timeline
Front End Associate & Merchandising
Sam's Club
09.2023 - Current
Indian River State College