Nia Marie Mack
San Bruno,California
Summary
I am 55 and a home maker at this time. I recently had surgery in Dec of 2025 . I had a meningioma tumor removed from my spinal cord in my neck and now at home doing PT and healing.
Overview
34
34
years of professional experience
Work History
Front End Lead, Customer Service and Merchandising
Best Buy, Inc
08.2015 - 08.2020
- Started out Merchandising of Movies, Media and Music
- Planograms
- Warehouse Shipping
- Promoted to Front End Leader of Customer Service
- Customer Service
- In Store Pick Up
- Inventory
- Phones
- Back Office
- Prepare Deposits
- Put out Cash Register Tills before Opening of Store
- Black Friday Experience
Retail Merchandising Supervisor
Andersons Media Merchandisers
05.2012 - 08.2015
- Started out as a Merchandiser
- Set Planograms
- Responsible for 6 Best Buy Stores, 4 Costco's and JCPenny's in San Bruno
- Collaborate with other Managers on site and make sure planograms and sales meet retailer clients expectations
Sales Associate/Cashier
Nordstroms
05.2006 - 04.2009
- Started out in Warehouse
- Merchandising
- Convinced to pursue Sales
- Sales in Mens
- Used Personal Book on register to keep up with customers needs
- Experience in Physical Inventory
- Cross Sales
Runner
LUCKY CHANCES CASINO
12.2003 - 04.2006
- Provided players on Casino floor with food, alcohol and beverages
- Customer service
Runner Supervisor
Artichoke Joe's Casino
01.1991 - 04.2000
- Started as a Runner for Casino floor
- Promoted after 16 months to Swing Supervisor
- Collaborated with Floor Men to keep customers satisfied
- Responsible for Hi-Limit Tables
- Oversee the Runners during the shift
- Collect Money Drops at end of shift from each Runner to Deposit for the House
- Used Handheld Remanco Devices
Admin Assistant / Customer Service
Serramonte Service Plaza Body Shop
01.1989 - 01.1991
- Greeted Customers to Body Shop
- Telephones for Body Shop and All of Auto Row of Serramonte Boulevard in Colma, CA
- Intake of Customers for Auto Repairs
- Scheduled Insurance Adjusters to come inspect auto collision vehicles damage
- Assisted Back Office
- Filing
Secretary Assistant
Marble & Tile, Inc / French Ambiance
01.1987 - 01.1989
- Greeted Clients
- Filing
- Pay Roll
- Bank Deposits
- Time Card Entries
Education
High School Diploma -
JEFFERSON HIGH
Daly City, CA06-1987
Skills
- Customer Service
- Merchandising
- Back Office Administrative Support
- Sales
- Phones
- Casino
Timeline
Front End Lead, Customer Service and Merchandising
Best Buy, Inc
08.2015 - 08.2020
Retail Merchandising Supervisor
Andersons Media Merchandisers
05.2012 - 08.2015
Sales Associate/Cashier
Nordstroms
05.2006 - 04.2009
Runner
LUCKY CHANCES CASINO
12.2003 - 04.2006
Runner Supervisor
Artichoke Joe's Casino
01.1991 - 04.2000
Admin Assistant / Customer Service
Serramonte Service Plaza Body Shop
01.1989 - 01.1991
Secretary Assistant
Marble & Tile, Inc / French Ambiance
01.1987 - 01.1989
High School Diploma -
JEFFERSON HIGH
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