Gilbert Azevedo
Colorado Springs,CO
Summary
Dedicated professional with over 5 years of comprehensive experience in customer service at Target, demonstrating strong leadership skills in various team-lead roles. Graduated from high school and currently pursuing a Bachelor's degree in Digital Media, Bachelors of Innovation (BI) at the University of Colorado, Colorado Springs, with a cross-disciplinary focus in engineering. Proficient in graphic design, video editing, and animation, with a solid foundation in logic circuits and Boolean algebra. Adept at multitasking and thriving in fast-paced environments, combining practical skills from retail with creative expertise in digital media to drive innovative solutions. Eager to leverage diverse skill set and academic background to contribute effectively to dynamic projects and teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front End Associate / Customer Service Team Lead
Target Corporation
10.2018 - Current
- Managed front-end team, including order pickups, guest services, and lanes.
- Managed front-end breaks along with ensuring that the entire team is on task and doing their jobs efficiently.
- Assisting other departments such as fulfillment, where I worked with a separate, team to pick online orders for guests within a constrained time.
- Contribute to collecting and delivering drive-up orders within a constrained amount of time.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
Bachelors of Innovation - Digital Media
University of Colorado At Colorado Springs
Colorado Springs, CO05.2025
High School Diploma -
Montrose High School
Montrose, CO05.2020
Skills
- Customer Service
- Time Management
- Front-end Performance Optimization
- Product restocking
- Adobe Creative Suite
- Wireframing techniques
- Cash Handling
- Team Cooperation
- Adaptable and Flexible
- Team Supervision
- Graphic Design
- Video Editing
- Basic Logic Circuits
Certification
Google Ads Certificate
Timeline
Front End Associate / Customer Service Team Lead
Target Corporation
10.2018 - Current
Bachelors of Innovation - Digital Media
University of Colorado At Colorado Springs
High School Diploma -
Montrose High School
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