Lenna P. Malieitulua
Administrative / Education / Community Organizer
San Leandro,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee offering excellent communication and good judgment.
Overview
21
21
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Student Support
The Women’s Resource Center
San Francisco, CA
01.2019 - 03.2020
- Assist students with adjusting to a new campus, coping with their personal lives, and working through their academic challenges, among many other issues.
- Provide a safe space for students, directing students to other appropriate services and benefits, maintaining progress reports.
- Provide academic and emotional support to students in the center.
- Carried out day-to-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Receptionist
The Tax Office
Newark, CA
01.2010 - 04.2017
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone or postal mail.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
Receptionist
Tax Related Services
Fremont, CA
01.2004 - 05.2009
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
IKON Office Solutions/ Ricoh USA/ ADP
San Ramon, CA
03.2001 - 05.2004
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Coordinated catering and set up conference rooms for corporate and client meetings.
- Scheduled and confirmed appointments and meetings for senior management team.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
Receptionist
Pinkerton Security/ Lucent Tech
Alameda, CA
03.2000 - 05.2004
- Answered central telephone system and directed calls accordingly.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Provided callers with address, directions, company website and related information.
- Screened visitors and issued badges to maintain safety and security.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Arts - Pacific Island Studies, Foundational Foreign Language
Brigham Young University
08.2020 - 04.2022
Associate of Arts - Arts and Humanities, Social Behavioral Sciences, Pacific Island Studies
City College of San Francisco
08.2018 - 05.2020
Aesthetician License - Aesthetician
Zenzi’s Cosmetology School
San Francisco, CACertified Nurse Assistant -
Los Angeles Job Corps
02.1987 - 11.1988
High School Diploma - undefined
Leone High School
09.1983 - 06.1986
Skills
Microsoft Word, Fax and copy machine, LaCerte appointment systemundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bachelor of Arts - Pacific Island Studies, Foundational Foreign Language
Brigham Young University
08.2020 - 04.2022
Student Support
The Women’s Resource Center
01.2019 - 03.2020
Associate of Arts - Arts and Humanities, Social Behavioral Sciences, Pacific Island Studies
City College of San Francisco
08.2018 - 05.2020
Receptionist
The Tax Office
01.2010 - 04.2017
Receptionist
Tax Related Services
01.2004 - 05.2009
Receptionist
IKON Office Solutions/ Ricoh USA/ ADP
03.2001 - 05.2004
Receptionist
Pinkerton Security/ Lucent Tech
03.2000 - 05.2004
Certified Nurse Assistant -
Los Angeles Job Corps
02.1987 - 11.1988
High School Diploma - undefined
Leone High School
09.1983 - 06.1986
Aesthetician License - Aesthetician
Zenzi’s Cosmetology School
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