LENNY DE LOS SANTOS
Forest Hills,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Desk Doorman/Day Porter
The Aston
Forest Hills, NY
05.2022 - 11.2023
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Responded to resident complaints, questions, concerns, and suggestions and conducted quality assurance follow-up on building issues and inquiries.
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Completed sweeping, mopping, and window-cleaning.
Building Porter
Alma Realty
Far Rockaway, NY
05.2021 - 12.2021
- Cleaned and organized building areas as required
- Responded to over 30 maintenance requests with great speed and efficiency
- Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds and watering lawns
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
Delivery Associate
Amazon
Manhattan, NY
02.2018 - 04.2021
- Completed on-time deliveries by choosing best and most efficient routes
- Loaded truck and properly secured items to prevent damage for more than 1,000 deliveries
- Communicated customer complaints, requests and feedback to company management for swift resolution
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Education
GED
Ellenwood Academy
Brandon, FL06.2018
Skills
- Handling and Sorting Mail
- Basic Repairs
- Front Desk Operations
- Dependable and Responsible
- Critical Thinking
- General Housekeeping
Timeline
Desk Doorman/Day Porter
The Aston
05.2022 - 11.2023
Building Porter
Alma Realty
05.2021 - 12.2021
Delivery Associate
Amazon
02.2018 - 04.2021
GED
Ellenwood Academy