Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lenny Henery

Seattle,WA

Summary

Reliable and upbeat Front End Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front End Team Member

Total Wine & More
02.2024 - Current
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
  • Recommended complementary purchases to customers, increasing revenue
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Following Minor Enforcement Policy
  • Training new personnel on Front End Procedures
  • Writing Tickets
  • Listened to customer needs and desires to identify and recommend optimal products

Front of House Associate

AmazonGo Store IBF3
01.2022 - 01.2024
  • Basic Front of House tasks such as replenishment, facing the store, assisting customers with any and all questions they may have
  • Assisting in and doing Transship
  • Cash Transactions
  • AOR
  • Closing out return boxes
  • Assist with Payment Method issues
  • Keep track of tasks and ensure they get done in a timely manner
  • Train other associates and shift leads on Standard Operating Procedure

Sales Associate

Whistle Workwear
01.2021 - 01.2022
  • Sell boots, rain gear, and safety gear
  • Clean and sanitize sales floor
  • Help customers find proper fitting gear for their jobs
  • Transfer items between stores
  • Organize store to a presentable condition each day
  • Price items
  • Restock sales floor
  • Handle sales over phone

Nanny
01.2020 - 01.2021
  • Cared for children ages 5 and 10
  • Household tasks including putting away toys, cleaning kitchen, laundry, cooking

Education

High School Diploma -

Oak Hill
Eugene, OR

Skills

  • Sales goals achievement
  • Positive customer engagement
  • Register closing
  • Interpersonal communication
  • Merchandising and display
  • Building customer loyalty
  • Team supervision
  • Goal driven

Certification

HTML/CSS freecodecamp Cert

Timeline

Front End Team Member

Total Wine & More
02.2024 - Current

Front of House Associate

AmazonGo Store IBF3
01.2022 - 01.2024

Sales Associate

Whistle Workwear
01.2021 - 01.2022

Nanny
01.2020 - 01.2021

High School Diploma -

Oak Hill

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Lenny Henery