Lenny Pochiba
Service Manager/ Technical Trainer
Washington,PA
Overview
22
22
years of professional experience
Work History
Service Advisor
Towlift
Pittsburgh, Pennsylvania
06.2024 - Current
in charge of daily activities pertaining to service.
Corporate Technical Trainer
The Lilly Company
10.2021 - 05.2024
Responsible for training technicians for all of the companies 15 branches. Train 8 different manufacturers. i am currently an ADT[authorized dealer trainer] for Linde forklifts. Iam a TCT[Toyota certified trainer] i train on cummins, Manitou, Clark, Komatsu and Ottawa. I travel to all 15 branches and assist technicians.
Technician/ Service Manager/ Ops Manager
Allied Toyota Lift
10.2017 - 10.2021
Lead technician moved up to Service/Ops manager in 2019. Ran the entire service/parts side of the business until company was sold to Toyota Corporate. Was in charge of all day to day business on service/parts side. Worked with Parts Manager to increase business. Worked with csr's to make sure quotes were followed up on and customer's were happy.
Lead Technician
Bay City Forklifts
02.2014 - 10.2017
Lead technician would assist all other technicians in diagnosis ans repairs.
Service Technician
Trupar America
Bentleyville, Pennsylvania
02.2003 - 02.2014
perform various repairs on forklifts of all makes and models
Skills
- Very great at multitasking and working under pressure
- Great computer skills
- Great at interacting with customers, technicians and other employees
- Very knowledgeable with all brands of forklift manufacturers
- Good at working as a team to get projects and jobs done correctly
- Very organized and professional when it comes to business
Accomplishments
Toyota gold certified technician
Clark factory trained technician
Toyota certified trainer
Linde authorized dealer trainer
Timeline
Service Advisor
Towlift
06.2024 - Current
Corporate Technical Trainer
The Lilly Company
10.2021 - 05.2024
Technician/ Service Manager/ Ops Manager
Allied Toyota Lift
10.2017 - 10.2021
Lead Technician
Bay City Forklifts
02.2014 - 10.2017
Service Technician
Trupar America
02.2003 - 02.2014
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