Lenny Pochiba
Service Manager/ Technical Trainer
Washington,PA
Overview
22
22
years of professional experience
Work History
Service Advisor
Towlift
Pittsburgh, Pennsylvania
06.2024 - Current
in charge of daily activities pertaining to service.
Corporate Technical Trainer
The Lilly Company
Knoxville, TN
10.2021 - 05.2024
Responsible for training technicians for all of the companies 15 branches. Train 8 different manufacturers. i am currently an ADT[authorized dealer trainer] for Linde forklifts. Iam a TCT[Toyota certified trainer] i train on cummins, Manitou, Clark, Komatsu and Ottawa. I travel to all 15 branches and assist technicians.
Technician/ Service Manager/ Ops Manager
Allied Toyota Lift
Knoxville, TN
10.2017 - 10.2021
Lead technician moved up to Service/Ops manager in 2019. Ran the entire service/parts side of the business until company was sold to Toyota Corporate. Was in charge of all day to day business on service/parts side. Worked with Parts Manager to increase business. Worked with csr's to make sure quotes were followed up on and customer's were happy.
Lead Technician
Bay City Forklifts
Tampa, FL
02.2014 - 10.2017
Lead technician would assist all other technicians in diagnosis ans repairs.
Service Technician
Trupar America
Bentleyville, Pennsylvania
02.2003 - 02.2014
perform various repairs on forklifts of all makes and models
Skills
- Very great at multitasking and working under pressure
- Great computer skills
- Great at interacting with customers, technicians and other employees
- Very knowledgeable with all brands of forklift manufacturers
- Good at working as a team to get projects and jobs done correctly
- Very organized and professional when it comes to business
Accomplishments
Toyota gold certified technician
Clark factory trained technician
Toyota certified trainer
Linde authorized dealer trainer
Timeline
Service Advisor
Towlift
06.2024 - Current
Corporate Technical Trainer
The Lilly Company
10.2021 - 05.2024
Technician/ Service Manager/ Ops Manager
Allied Toyota Lift
10.2017 - 10.2021
Lead Technician
Bay City Forklifts
02.2014 - 10.2017
Service Technician
Trupar America
02.2003 - 02.2014