Lenny Sardella

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• Operated variety of power tools and hand tools.
• Maintained tools and equipment in good working condition.
• Followed safety protocols on job sites.
• Removed debris and waste from job sites.

• Cover calculating cost for purchased goods and increase profit margins
• Human resources hiring and training associates
• Design and create custom apparel with Flexi and other digital design programs such as Flexi-Design, Adobe Illustrator and Graph-tec Pro
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Supervised guests at front counter, answering questions regarding products.
• Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
• Developed and maintained relationships with customers and suppliers through account development.

• Serviced domestic customers account for our technically advanced materials of the highest quality in a cost-effective manner while ensuring client satisfaction and retention
• Responsible for tracking, recording, and auditing all financial transactions within my business book
• Meet with the global Sales team on client strategy and feedback, recording and identifying trends in pricing
• Proactive team player within the department to collaborate on client improvements to ensure a best-in-class customer experience
• Knowledge expert of our products, technical assistance, pricing, and client relations
• Interface with various corporate departments
• Dual role of Customer Service and Warehouse assistance to accommodate resourcing gaps in 2021

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.
• Consistently lifted materials weighing as much as 75 pounds.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
• Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
• Assisted in reducing product damage by properly handling and storing materials.
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
• Assisted in training new hires, sharing best practices and providing support for their integration into the team.
• Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
• Completed regular cycle counts to maintain accurate inventory records.
• Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
• Maintained clean, orderly work environment free of hazards.
• Assisted in receiving, stocking and distribution of merchandise.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Unpacked and repacked items in different quantities and configurations for shipment.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Assembled pallets and crates for secure transportation of materials.
• Helped train new employees in safe practices and warehouse procedures.
• Drove forklifts, pallet jacks and other equipment to move materials.
• Successfully navigated large shipments of materials through tight spaces and busy facilities.
• Streamlined material delivery processes which increased efficiency and reduced downtime.
• Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
• Generated end-of-day reports covering shipments, productivity, and financial totals.
• Ensured safety protocols were followed in warehouse, minimizing incidents.
• Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
• Reduced delivery times for increased customer satisfaction by coordinating with carriers and optimizing shipment routes.