Summary
Overview
Work History
Education
Skills
Certification
Area Of Expertise
Timeline
Generic

Lenny Sardella

Commack,NY

Summary

Experienced with optimizing business processes and implementing efficient solutions. Utilizes analytical skills to identify and resolve system inefficiencies. Knowledge of collaborative project management and strategic planning. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Experienced with handling customer interactions and resolving issues promptly.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Commercial Engineer Helper

Related Companies L.P
02.2025 - Current

.

  • Operated variety of power tools and hand tools.
  • Maintained tools and equipment in good working condition.
  • Followed safety protocols on job sites.
  • Removed debris and waste from job sites.

Manager

Belle Harbor Cards & More
01.2023 - 01.2025
  • Cover calculating cost for purchased goods and increase profit margins
  • Human resources hiring and training associates
  • Design and create custom apparel with Flexi and other digital design programs such as Flexi-Design, Adobe Illustrator and Graph-tec Pro
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Developed and maintained relationships with customers and suppliers through account development.

Customer Service

UNIVERSAL PHOTONICS Inc.
01.2018 - 01.2023
  • Serviced domestic customers account for our technically advanced materials of the highest quality in a cost-effective manner while ensuring client satisfaction and retention
  • Responsible for tracking, recording, and auditing all financial transactions within my business book
  • Meet with the global Sales team on client strategy and feedback, recording and identifying trends in pricing
  • Proactive team player within the department to collaborate on client improvements to ensure a best-in-class customer experience
  • Knowledge expert of our products, technical assistance, pricing, and client relations
  • Interface with various corporate departments
  • Dual role of Customer Service and Warehouse assistance to accommodate resourcing gaps in 2021

Warehouse Associate & Shipping Coordinator

UNIVERSAL PHOTONICS Inc.
01.2014 - 01.2018
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Completed regular cycle counts to maintain accurate inventory records.
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assembled pallets and crates for secure transportation of materials.
  • Helped train new employees in safe practices and warehouse procedures.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
  • Generated end-of-day reports covering shipments, productivity, and financial totals.
  • Ensured safety protocols were followed in warehouse, minimizing incidents.
  • Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
  • Reduced delivery times for increased customer satisfaction by coordinating with carriers and optimizing shipment routes.

Education

Associates - Business Administration

Suffolk County Community College
Brentwood, NY
01.2021

Recording Engineers Institute - Audio Engineering

Recording Engineers Institute
Islandia, NY
01.2016

Skills

  • Shipping logistics & solutions
  • SAP by Design
  • Warehouse distribution & machinery
  • Outlook
  • IOS
  • Google Suite
  • Graph-Tec Pro
  • Technical sales
  • Attention to detail
  • Multitasking
  • Reliability
  • Critical thinking
  • Excellent communication
  • Organizational skills
  • Computer skills
  • Adaptability and flexibility
  • Task prioritization
  • Work Planning and Prioritization
  • Self-motivation
  • Quality control
  • Operations management
  • Engineering design
  • Pricing strategy
  • Troubleshooting
  • Manufacturing processes
  • Process improvement
  • Production
  • Cost estimates
  • Production support
  • Proposal writing
  • Cross-functional team leadership
  • Multitasking Abilities
  • Problem-solving abilities
  • Time management
  • Process management

Certification

  • NYC Certificates of Fitness: A-35
  • F-01
  • F-60
  • S-12
  • S-13

Area Of Expertise

  • Shipping logistics & solutions
  • Bookings and goal oriented
  • Customer Relations-both internal and external
  • SAP by Design
  • Warehouse distribution & machinery
  • Outlook, Microsoft, iOS, Google Suite
  • Graphtec Pro / Adobe Illustrator design programs
  • General Building Maintenance Experience
  • Commercial PM experience with AHU units and other commercial units.
  • Checking filters / fixing lights bulbs
  • Painting

Timeline

Commercial Engineer Helper

Related Companies L.P
02.2025 - Current

Manager

Belle Harbor Cards & More
01.2023 - 01.2025

Customer Service

UNIVERSAL PHOTONICS Inc.
01.2018 - 01.2023

Warehouse Associate & Shipping Coordinator

UNIVERSAL PHOTONICS Inc.
01.2014 - 01.2018
  • NYC Certificates of Fitness: A-35
  • F-01
  • F-60
  • S-12
  • S-13

Associates - Business Administration

Suffolk County Community College

Recording Engineers Institute - Audio Engineering

Recording Engineers Institute
Lenny Sardella