Lenny Urbinek
Davie,FL
Summary
Hardworking employee knowledgeable and enthusiastic about Electrical Distribution Sales. Pursues opportunities to learn new skills and contribute to branch success. Offers strong customer service and sales, along with relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inside Salesman/Counter Sales
CED Electrical Supply
08.2022 - 01.2024
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
Site Survey Technician
Meraki Solar
04.2020 - 06.2022
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
Counter Supervisor/Operations Manager
Wholesale Electric Supply
03.2017 - 02.2020
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Streamlined counter operations for increased efficiency through regular staff training and procedure updates.
- Boosted sales with effective product promotion and upselling techniques.
- Maintained accurate inventory levels, conducting routine audits and placing orders as needed.
- Collaborated with management to develop and implement strategies for improving overall counter performance.
- Established strong relationships with vendors, negotiating favorable terms for product delivery and pricing.
- Created visually appealing displays showcasing products effectively which led to an increase in impulse purchases.
Education
High School Diploma -
Gaither High School
Tampa, FL05.1990
Skills
- Sales and Marketing Strategies
- Upselling and Cross Selling
- Customer Relationship Building
- Account Development
- Upselling and cross-selling
- Effective communication
- Team collaboration
Certification
Forklift Certification
Timeline
Inside Salesman/Counter Sales
CED Electrical Supply
08.2022 - 01.2024
Site Survey Technician
Meraki Solar
04.2020 - 06.2022
Counter Supervisor/Operations Manager
Wholesale Electric Supply
03.2017 - 02.2020
High School Diploma -
Gaither High School
Forklift Certification
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