LENNY Walker
WINDSOR MILL,MARYLAND
Summary
Dynamic sales professional with a proven track record at Kreg Therapeutics, excelling in customer retention and account development. Skilled in upselling and cross-selling, I consistently achieved sales goals while fostering strong client relationships. My expertise in product promotion and effective communication has driven revenue growth and enhanced customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Route Sales Representative
Kreg Therapeutics
03.2022 - Current
- Delivered exceptional customer service through effective communication and product knowledge.
- Managed inventory levels to ensure timely restocking of medical supplies.
- Developed strong relationships with clients to enhance customer satisfaction and loyalty.
- Coordinated route schedules to optimize delivery efficiency and minimize delays.
- Boosted revenues by upselling and cross-selling products to new and established customers.
Field Service Technician
Nixon Medical
2020 - 2022
- Diagnosed and repaired medical equipment to ensure compliance with safety regulations.
- Provided on-site technical support, troubleshooting issues effectively for clients.
- Conducted routine maintenance and inspections to prolong equipment lifespan.
- Trained junior technicians on best practices for equipment handling and servicing.
- Established positive customer relationships by providing punctual, cost-effective solutions.
Bar Manager
Kraken Axes
2017 - 2021
- Led daily operations, ensuring smooth service flow and adherence to safety standards.
- Developed and implemented training programs for staff, enhancing performance and customer service skills.
- Streamlined inventory management processes, improving efficiency in stock control and ordering practices.
- Fostered positive relationships with suppliers, negotiating favorable terms for product procurement.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Cemetery Sales Counselor
Harmony Memorial
2015 - 2017
- Guided families through the selection of memorial services, ensuring personal needs and preferences were met.
- Developed comprehensive knowledge of memorial products and services to provide tailored recommendations to clients.
- Collaborated with cross-functional teams to enhance client experience and streamline service delivery processes.
- Conducted market research to identify trends and improve service offerings based on customer feedback.
- Implemented strategic initiatives that improved client engagement and satisfaction during the sales process.
- Analyzed sales data to identify opportunities for growth, developing strategies that increased overall revenue generation efforts.
- Achieved consistent sales growth by identifying new business opportunities and initiating contact with potential clients.
Education
High School Diploma - AFJROTC
University of The District of Columbia
Washington, District of Columbia, DCSkills
- Sales goals
- Customer retention
- Leads prospecting
- Team support
- Product promotion
- Account development
- Sales forecasting
Timeline
Route Sales Representative
Kreg Therapeutics
03.2022 - Current
Field Service Technician
Nixon Medical
2020 - 2022
Bar Manager
Kraken Axes
2017 - 2021
Cemetery Sales Counselor
Harmony Memorial
2015 - 2017
High School Diploma - AFJROTC
University of The District of Columbia