Lenny Dosono
Wapato,WA
Summary
Organized and motivated employee eager to apply previous work ethic, and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Red Robin
Yakima, WA
10.2021 - Current
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Upheld high standards of sanitation in accordance with health department regulations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Followed health safety guidelines when preparing and serving food products.
Sales Associate
Forever 21
Yakima, WA
10.2020 - 03.2021
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Exchanged merchandise for customers and accepted returns.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized stockroom shelves according to size, color or style.
- Greeted customers to determine wants or needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Suggested ideas for improving store operations and increasing profits.
- Maintained cleanliness of store environment including floors, windows, displays.
Warehouse Packer
Blue Berry Hill
Wapato, WA
08.2019 - 10.2019
- Labeled boxes, containers, and pallets for shipment purposes.
- Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
- Followed safety protocols while operating machinery such as conveyors and hoists.
- Inspected outgoing shipments to maintain quality assurance standards.
Education
High School Diploma -
Wapato High School
Wapato, WA06-2020
Skills
- Service prioritization
- POS operation
- Effective customer upselling
- Food handling
Certification
- Food Handlers Card
- Class 12 MAST Permit
Timeline
Server
Red Robin
10.2021 - Current
Sales Associate
Forever 21
10.2020 - 03.2021
Warehouse Packer
Blue Berry Hill
08.2019 - 10.2019
High School Diploma -
Wapato High School