Summary
Overview
Work History
Education
Skills
Certification
Access2010
Timeline
Generic

Lenora Benett

Saint Petersburg,FL

Summary

Dynamic and organized professional with extensive experience at AARP/SCSEP, excelling in customer relations and office administration. Proven ability to enhance visitor experiences and streamline communication processes. Skilled in multi-line telephone operation and adept at managing appointments, ensuring efficient office operations while maintaining confidentiality and security.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Receptionist Secretary

AARP/SCSEP, Training @ African People Education
10.2023 - Current
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Lead Valet Attendant

ABM Industries
02.2022 - 04.2023
  • Maintained accurate records of parked vehicles, ensuring timely retrieval upon guests'' departure from the establishment.
  • Maintained a safe and secure environment for guests'' vehicles by conducting regular security checks in the parking area.
  • Streamlined vehicle retrieval process for faster service, implementing an organized key storage system.
  • Adhered to company policies regarding safety and security measures, contributing to a safe working environment for both employees and guests alike.
  • Enhanced customer satisfaction by providing efficient valet parking services and maintaining a friendly demeanor.
  • Reduced wait times for guests by efficiently managing traffic flow during peak hours.
  • Provided punctual, polite valet services to uphold professional standards.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Logged and documented parked vehicle details for accurate records.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Issued and collected claim tickets and processed valet parking fees.
  • Entered guest vehicle information and location in computerized valet parking system.
  • Inspected vehicles to verify condition ahead of customer returns.
  • Parked and retrieved cars according to customer needs.
  • Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
  • Reported unlawful parking jobs.

Receptionist

Salvation Army Church
01.2016 - 11.2021
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Helped maintain office security by monitoring visitor access and issuing badges.

Education

High School Diploma -

Leesburg High School
Leesburg, FL

Skills

  • Organization skills
  • Time management
  • Telephones
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Scheduling
  • Greeting and seating clients
  • Office administration
  • Mail handling
  • Multi-line telephone operation
  • Calendar management
  • Mail distribution
  • Security awareness
  • Office equipment operations
  • Spreadsheet tracking

Certification

  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

Access2010

access 2010

3/2024

GCFGLOBLE

OUT LOOK 2010

3/2024

GCFGLOBLE

EXCEL 2010

3/2024

GCFGLOBLE

POWER POINT2010

3/2024

GCFGLOBLE

WORDS

2015

GCFGLOBLE

WINDOWS 10

GCFGLOBLE


Timeline

Receptionist Secretary

AARP/SCSEP, Training @ African People Education
10.2023 - Current

Lead Valet Attendant

ABM Industries
02.2022 - 04.2023

Receptionist

Salvation Army Church
01.2016 - 11.2021

High School Diploma -

Leesburg High School

Similar Profiles

CREATE PROFILE
Lenora Benett